Lead and mentor a UX design team delivering innovative solutions across the Salesforce automation ecosystem, including Flow Builder, Flow Orchestration, Flow Integration, and Mulesoft Intelligent Document Process - resulting in reduced automation development time freeing up business users to focus on high-value customer interactions and strategic tasks.

Mentored and coached UX designers while driving strategic design improvements across SAP Ariba's procurement platform, balancing leadership with hands-on execution of complex purchase requisition and invoice matching workflows.