Built two stateless python AI systems that were used within an AWS micro-service stack as a scalable customer service chatbot
Instant-AI
induces conversational rule-sets from historical conversations through semi-supervised intent matching.
Provides baseline of chatbot rule-sets.
AI-Engine: Context Free Grammar chatbot
Front-end dashboard allows agents to add and configure existing rule-sets which govern the chatbot
AI-Engine uses these rulesets to engage in conversations