•Responsible for essential user flows such authentication (login, single sign on for external applications), authorization (user permissions, token generation) and user creation as part of Account Management team
•Led the effort to make company’s permission system compatible with SCIM groups standardized protocol, enabling user’s identity providers (e.g Okta, Azure) to automatically provision users
•Collaborated on the design and implementation on the user authentication portion of the ThousandEyes' integration with Cisco’s Meraki, opening up over 9000 potential users and a projected $58M worth of new customers
•Helped maintain and scale several Java SpringBoot microservices (with APIs), processing critical user management data, to handle over 500,000 active users with 175+% year over year user growth over the past couple of years. Services were deployed microservices in 3 AWS EKS regions to reduce global latency
•Drove effort to migrate all user related functionality to a separate disaster AWS EKS environment, with independent database clusters, to seamlessly handle user traffic in the case of emergency and maintain our 99.9% service availability
•Regularly collaborated with customer support to triage and fix specific customer applications. Debugged and implemented a solution to an issue potentially preventing any new SSO users from using the ThousandEyes API, impacting up to 15% percent of our user base at the time
•Migrated over 20 internal APIs from the company's monolith code into our team’s individual GRPC micro-services to reduce latency and ease of use
