# Dawar Ahmed

> Software Engineer @ Dovetail

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/dawar

As a Software Engineer at Cisco, I work on the Account Management team within the ThousandEyes Business Unit. We are responsible for essential user flows such as authentication, authorization, and user creation, as well as billing and account management. I enjoy solving complex problems and leveraging the latest technologies in the software industry.

I have led the effort to make our permission system compatible with SCIM groups, enabling user's identity providers to automatically provision users. I have also collaborated on the design and implementation of the user authentication portion of the ThousandEyes' integration with Cisco’s Meraki, which opened up a large market opportunity for us. I have helped maintain and scale several Java SpringBoot microservices, using tools such as Kibana, Grafana, and ArgoCD. 

I graduated from Georgia Institute of Technology in 2020 with a Bachelor's degree in Computer Science, with a concentration in Intelligence and Modelling/Simulation. I learned how to apply computer science concepts and techniques to various domains and challenges, such as robotics, natural language processing, and data analytics. I am passionate about learning new things and exploring new possibilities in the field of software engineering.

## Work Experience
### Software Engineer @ Dovetail
Jan 2024 – Present

### Software Engineer @ ThousandEyes (part of Cisco)
Jan 2020 – Jan 2024 | San Francisco Bay Area
- Responsible for essential user flows such authentication (login, single sign on for external applications), authorization (user permissions, token generation) and user creation as part of Account Management team
- Led the effort to make company’s permission system compatible with SCIM groups standardized protocol, enabling user’s identity providers (e.g Okta, Azure) to automatically provision users
- Collaborated on the design and implementation on the user authentication portion of the ThousandEyes' integration with Cisco’s Meraki, opening up over 9000 potential users and a projected $58M worth of new customers 
- Helped maintain and scale several Java SpringBoot microservices (with APIs), processing critical user management data, to handle over 500,000 active users with 175+% year over year user growth over the past couple of years. Services were deployed microservices in 3 AWS EKS regions to reduce global latency
- Drove effort to migrate all user related functionality to a separate disaster AWS EKS environment, with independent database clusters, to seamlessly handle user traffic in the case of emergency and maintain our 99.9% service availability 
- Regularly collaborated with customer support to triage and fix specific customer applications. Debugged and implemented a solution to an issue potentially preventing any new SSO users from using the ThousandEyes API, impacting up to 15% percent of our user base at the time
- Migrated over 20 internal APIs from the company's monolith code into our team’s individual GRPC micro-services to reduce latency and ease of use

### Software Engineering Intern @ ThousandEyes
Jan 2019 – Jan 2019 | San Francisco Bay Area
•	Contributed to ThousandEyes’ network testing feature as a full stack developer on the Revenue team
•	Expanded the backend Spring Boot RESTful APIs for access to tests’ blacklisted domains and related data
•	Developed an internal UI, using JavaScript and VueJS, enabling modification of blacklisted domains for testing

### Summer Intern @ Qatar Computing Research Institute
Jan 2017 – Jan 2017 | Doha, Qatar
•	Cooperated on the file upload process of a web application called Rayyan as part of the Data Analytics’ Team 
•	Using test driven development, refined Rayyan’s various Ruby reference file parsers 
•	Designed and updated unit tests for Rayyan using RSpec, bringing the coverage up from 30% to 70%


## Education
### Bachelor's degree in Computer Science
Georgia Institute of Technology
Jan 2016 – Jan 2020

### High Scool
Doha College


## Contact & Social
- LinkedIn: https://linkedin.com/in/dawar-ahmed

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Source: https://flows.cv/dawar
JSON Resume: https://flows.cv/dawar/resume.json
Last updated: 2026-03-23