# Dawood Syed > Senior Software Engineer at TrueCare Location: United States, United States Profile: https://flows.cv/dawood I’m Dawood Syed and I’m a chef-turned-coder. One of my favorite expressions in the kitchen is, “Let’s see if I can do this, now I’m curious!” This is the mentality that shifted me into coding and instead of playing with things that go on a plate, I play with what I put on your browser. Personally, I think my results are just as yummy. I’ve built numerous web applications with Java Spring, Ruby, Rails, Dot net MVC, JavaScript, ReactJS VueJS, AWS, Datadog, PySpark, Postgres, APIs, Git, and I'm always looking to learn more! ## Work Experience ### Senior Software Engineer @ TrueCare Jan 2022 – Present | Chicago, Illinois, United States ● Designed and Implemented CI & CD Pipelines using Git, Jenkins, Maven, ECR, and EKS from scratch achieving end- to-end automation from code check to deploying docker images to EKS clusters. ● Implemented monitoring and observability solutions using tools like Prometheus and Grafana, enabling proactive monitoring, alerting, and troubleshooting of cloud infrastructure and applications. ● Deployed application which is containerized using Docker onto a Kubernetes cluster which is managed by Amazon Elastic Container Service for Kubernetes (EKS). ● Leveraged Argo CD's GitOps principles to ensure infrastructure as code (IaC) practices, increasing deployment reliability and traceability. Experienced in DevOps practices, including CI/CD with Jenkins and container orchestration with Kubernetes. Contributed across SDLC phases including requirements gathering, design, development, and production support using Agile (Scrum/Kanban) and Waterfall models. ### Software Engineer @ Sony Jan 2019 – Jan 2021 | Seattle, Washington, United States ● Automated container lifecycle management tasks using Compose, such as starting, stopping, and restarting containers. ● Implemented CI/CD pipelines using Jenkins and GitLab CI/CD, streamlining software delivery processes and enabling rapid and reliable deployment of critical applications and updates. ● Utilized CloudFront logging and monitoring features to track and analyze CDN usage, identifying and resolving performance bottlenecks. ● Created and maintained a vast PCI complaint VPC with Amazon Web Services Cloud Infrastructure ● Setting up the scripts for the creation of new snapshots and deletion of old snapshots in s3 worked on setting up the life cycle policies to back the data from AWS s3 to AWS Glacier worked with Amazon IAM console to create custom users and groups working with various AWS ec2 and s3 CLI tools ### Software Engineer @ Bentley Systems Jan 2017 – Jan 2019 | Deerfield, Illinois, United States ● Implemented monitoring and observability solutions using tools like Prometheus and Grafana, enabling proactive monitoring, alerting, and troubleshooting of cloud infrastructure and applications. ● Deployed application which is containerized using Docker onto a Kubernetes cluster which is managed by Amazon Elastic Container Service for Kubernetes (EKS). ● Leveraged Argo CD's GitOps principles to ensure infrastructure as code (IaC) practices, increasing deployment reliability and traceability. ● Utilized ALB access logs and CloudWatch metrics to monitor traffic patterns and identify potential issues. ● Developed custom plugins or extensions for API gateways to enhance functionality and meet specific project requirements. ## Education ### Bachelor of Science - BS in Computer Science ECPI University ## Contact & Social - LinkedIn: https://linkedin.com/in/syed-dawood-b54ab5314 --- Source: https://flows.cv/dawood JSON Resume: https://flows.cv/dawood/resume.json Last updated: 2026-04-16