Lead full-cycle ERP implementations (Infor M3 & complementary systems) across manufacturing, distribution, and chemical industries.

Drive order-to-cash process design, integrating CRM, sales tax, AR/AP, and e-commerce for clients up to $1B+ revenue.

Managed 30+ ERP integrations (sales, invoicing, customer data, purchase orders, etc.), ensuring seamless connectivity across platforms.

Migrated 600K+ master records (customers, items, suppliers) with high accuracy, reducing data reconciliation issues post go-live.

Delivered personalized demos & training for 75+ end users, boosting adoption and reducing support escalations.

Partner with client leadership and C-Suite to align technology strategy with business transformation goals.

Led ERP-eCommerce integrations handling 5,000+ daily orders, enabling real-time fulfillment and reducing manual re-entry.

Configured environments to achieve ISO 9001 & ISO 14001 compliance, supporting audit readiness and industry best practices.

Supported senior consultants in ERP implementations, gaining hands-on experience in Infor M3 and complementary ERP systems.

Assisted with order-to-cash process design by documenting requirements, testing scenarios, and validating configurations.

Contributed to system integration testing (SIT) & user acceptance testing (UAT) by preparing test scripts, executing cases, and logging results.

Helped manage master data preparation (customers, items, suppliers) by cleaning and formatting data sets for migration.

Developed process documentation, SOPs, and training materials to ensure knowledge transfer to client teams.

Provided client support during workshops, CRP sessions, and training, building confidence in customer-facing delivery.

Collaborated with cross-functional teams on issue resolution, ensuring accurate tracking and timely escalation.

Built foundational knowledge in ERP integrations, supply chain processes, and change management through direct project exposure.

Rotated across sales, procurement, and operations, gaining full lifecycle exposure to residential distribution processes.

Dispatched and manifested shipping loads valued at $50K+, ensuring timely and accurate delivery.

Supported procurement activities, including supplier coordination and purchase order management.

Assisted in inside and outside sales, developing product knowledge and strengthening client relationship skills.

Enhanced e-commerce operations by uploading and managing product images on the company’s website.

Learned end-to-end supply chain operations, from sourcing and order management to customer delivery and digital sales.

Organized and prepared outbound client correspondence and tax-related documents.

Scanned and maintained digital records of confidential financial and tax files.

Scheduled and coordinated client meetings with accountants for tax review sessions.

Supported day-to-day office operations.