Robotics software and AI startup from Google X, building a platform that democratizes access to developing robotic solutions.

• Led 0 to 1 development of a self-service org setup and user management feature, reducing customer onboarding time by 75%.

• Enabled predictive insights and fast-tracked robotic workcell deployments by designing and launching an intelligent analytics dashboard for customers to track ML credit and VM usage per solution.

• Identified key user need for analytics and automated billing through 15+ customer interviews, shaping the product roadmap.

• Accelerated feature launch from 16 to 10 weeks, leading a global team of 10 across SWE, UXD, UXR, Sales and Marketing.

• As Founding member of Digital Innovation Lab, drove 0 to 1 development of an industry-first AI-powered Application Configurator that enabled customers to customize furniture arrangements directly on the web, transforming the online consumer experience

• Led cross-functional teams of 20+ to spearhead Configurator pilot across North America and Canada. Achieved 2,000+ user adoption within 3 months with 90% user satisfaction

• Analyzed pilot user engagement data using Amplitude and executed on new features that increased user engagement by 25%

• Launched Application Configurator on Steelcase.com. Configurator drove $100-$150M in annual sales revenue

• Partnered with CTO and VP of Digital Experiences to lead Steelcase’s digital transformation, integrating emerging technologies that enhanced user experiences and increased annual revenue by $500k in B2B customer segment

• Conducted market research and competitive analysis to identify strategic technology partnerships. Presented insights to monthly executive reviews, leveraging them to influence product development collaborations with three external companies

• Launched a suite of digital products, such as a personalized task chair recommendation platform and a customer service AI chatbot leveraging conversational AI, boosting sales team efficiency by 40% and driving customer engagement

• Conducted user interviews and discovery workshops, gathering insights that informed future product development

• Led UX design for Application Configurator, partnering with Engineering and Marketing to develop intuitive user interfaces that boosted user satisfaction by 30% and reduced furniture configuration time by 40%

• Facilitated 10+ workshops with Fortune 50 customers (Microsoft, Google), translating feedback into actionable product and feature recommendations for 5-year digital experience roadmap

• Established global UX/UI design practice, connecting 10+ siloed designers and standardized Figma as the primary design tool improving collaboration and efficiency between teams by 60%

• Awarded CEO Special Recognition for transforming company’s UX/UI practice, ranking in top 1% of global workforce

• Solved large, complex design challenges based on user research & design critique sessions, collaborate cross-functionally with engineers and consultants to resolve project conflict with a high-level communication style and meet tight deadlines.

• Conducted research and define workflows to manage project development from concept to launch, for $ 19M Oakland and $ 5M Hawaii projects.Hawaii project scheduled for completion end of 2021, Oakland project end of 2022.

• Designed projects in commercial sector, experimented with 3D modeling & AR/VR for visualization of domestic and international projects.

• Established Lumion rendering team for quicker, better renderings-decreased rendering budget by 75% and cut turnaround time in half.

• Won first place for the redesign of the historic Guyon Hotel, project published in Architect magazine & Curbed website.