# Deepak Lokwani > Software Development Engineer II - Amazon Ads | Northeastern University Alumus Location: San Francisco Bay Area, United States Profile: https://flows.cv/deepaklokwani I enjoy software development and discussing algorithms! I’m a Software Engineer at Amazon with a Master’s degree in Computer Systems Engineering from Northeastern University. Currently, I’m building scalable and reliable software products at Amazon Ads. ## Work Experience ### Software Development Engineer II @ Amazon Jan 2024 – Present | Austin, Texas Metropolitan Area ### Software Developer @ Amazon Jan 2022 – Jan 2024 | San Francisco Bay Area Amazon Ads - Publisher Services | Amazon Payments - Lending Services ### Graduate Teaching Assistant @ Northeastern University Jan 2021 – Jan 2021 | Boston, Massachusetts, United States • Teaching Assistant for graduate students of software engineers and network engineers. • Mentoring and coaching students on a one-to-one basis to help them achieve their coop and career goals • Responsible for grading course assignments. • Assisting professor with coursework and projects. • Assisting students with coursework. ### Pro Customer Experience Technician and Staff Development @ Northeastern University Information Technology Services Jan 2021 – Jan 2021 | Boston, Massachusetts, United States • Coach the Customer Service Technicians in order to provide the best User Experience at Northeastern University's IT Services Department • Provide Tier 2 technical support for IT Operations using ServiceNow. • Record/categorize/prioritize/escalate/analyze service desk tickets in that order based on our SLAs, SLOs, and SOPs ### Software Developer Coop @ Peapod Digital Labs Jan 2021 – Jan 2021 | Boston, Massachusetts, United States • Created and abstracted null object checking code algorithm making 15% of service codebase reusable • Build scalable components using VueJS, NodeJS, HTML, SCSS and wrote tests for email service that receives 5.5 million hits/month • Adapt test-driven-development to diagnose and fix Dev and QA bugs and performance bottlenecks using test-utils • Engaged in agile practices to achieve sprint goals of Transact & Serve pillar of Omnichannel E-commerce platform • Worked closely with Backend and Product team to resolve dependencies and take ownership of the task ### Web Developer and Pro Customer Experience Technician @ Northeastern University Information Technology Services Jan 2020 – Jan 2021 | Boston, Massachusetts, United States ### Web Developer and Customer Experience Technician @ Northeastern University Information Technology Services Jan 2019 – Jan 2020 | Snell Library, Northeastern University App Development Project team • Contributed to ReactJS based web app powered by Java Spring Boot microservice on Apache Tomcat server • Leveraged RESTful APIs on PostgreSQL for exposing backend microservices to the frontend • Tested the frontend components using Jest testing framework and created pipelines using GitLab for CD automation • Reduced the time and cost in manual data management by 25% by migrating from an MS-Excel based process Customer Experience Technician • Provide Tier 1 technical support for IT Operations using ServiceNow. Record/categorize/prioritize/escalate/analyze service desk tickets based on SLAs, SLOs, and SOPs ### Engineering Officer @ Gujarat State Petronet Limited Jan 2014 – Jan 2019 | Gujarat, India • Spearheaded and mentored a team of 3 engineers, strengthening leadership, financial and managerial skills for a cross-country project ### Internship Trainee @ Technique Baroda Jan 2012 – Jan 2012 | Vadodara Area, India • Carried out a comparative, quantitative, data-based analysis of 24-hour energy consumption of automated multi-spot welding machine • Carried out bench-testing, simulation, and troubleshooting of a controller-based circuitry for automated resistive welding machines ## Education ### Master of Science - MS in Computer Systems Engineering Northeastern University Jan 2019 – Jan 2021 ### Bachelor of Engineering in Electronics Engineering The Maharaja Sayajirao University of Baroda Jan 2010 – Jan 2014 ### Higher Secondary Certificate in Science stream Bright English Medium School Jan 2009 – Jan 2010 ## Contact & Social - LinkedIn: https://linkedin.com/in/deepaklokwani1 - GitHub: https://github.com/deepak-lokwani --- Source: https://flows.cv/deepaklokwani JSON Resume: https://flows.cv/deepaklokwani/resume.json Last updated: 2026-03-22