# Deepika Mittal

> Senior Conversational AI Designer, Gen AI Systems

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/deepikamittal

I’m a Conversational AI designer who shapes how people interact with intelligent systems. I take complex model behavior and turn it into clear, continuous experiences across voice, web, and multimodal products. My work includes leading the conversation design for Alexa+ on the web at Amazon. I care about real-world utility, human needs, and seamless interactions. I studied Human-Computer Interaction at Carnegie Mellon University and have experience across UX domains including voice, screen, and physical interfaces.

Portfolio: deepikamittal.com

## Work Experience
### Senior User Experience Designer @ Amazon
Jan 2024 – Jan 2026 | Sunnyvale, California, United States
Led conversation design for Alexa.com

### Voice User Interface (VUI) Designer II @ Amazon
Jan 2021 – Jan 2024 | San Francisco, California, United States
Designed Multi-Modal experiences for Alexa AGI Information Experiences, and Proactive Suggestions.

### Voice User Interface (VUI) Designer I @ Amazon
Jan 2018 – Jan 2021 | San Francisco, California, United States
Worked on designing VUI experiences for Alexa Accessibility, Aging, Discovery, Feedback, Help, and Personality domains.

### Design Lead, MHCI Capstone @Eaton @ Eaton
Jan 2018 – Jan 2018 | Greater Pittsburgh Area
•  Develop, conduct, and lead design strategy of 8-month capstone project on
 post-disaster communication solutions for survivors, aid organizations, and families
•  Conducted 5-day research trip to Puerto Rico to understand lived experience of 
hurricane survivors. Led the strategy to synthesize research insights into project goals
•  Conducted user research, expert interviews and usability testing. Led the design 
sprints within the team and co-design sessions with our client
•  Designed a visual style guide for all the project related design artifacts including the
 interface of our final design solution

### User Experience Designer @ CarDekho
Jan 2016 – Jan 2017 | Jaipur Area, India
• Redesigned mobile car overview model page to address its high drop-off rate
• Designed guidelines and content for user personalization
• Conceptualized a car recommendation engine to pro-actively suggest cars to users
based on their needs

### UX Research Intern @ Xerox
Jan 2015 – Jan 2015 | Bangalore Area, India
Performed usability evaluation of the pilot test of a health application designed for sedentary jobs in an office ecosystem. Conducted a contextual enquiry with the users, identified factors which influence people’s motivation in using health applications and gave design implications for designing persuasive health systems.

### UX Design Intern @ SapientNitro USA Inc
Jan 2014 – Jan 2014 | Bengaluru Area, India
Worked on redesigning of a marketing performance tool. Worked closely with Information Architects and Visual Designers to design the style guide and create visual design language. Built responsive designs for three breakpoints, large display (1280px), medium display (1024px) and tablet 
(768px).


## Education
### Master's degree in Human Computer Interaction
Carnegie Mellon University

### Bachelors of Design in Human Computer Interaction
Indian Institute of Technology, Guwahati


## Contact & Social
- LinkedIn: https://linkedin.com/in/deepika-mittal-1b062966
- Portfolio: https://deepikamittal.com

---
Source: https://flows.cv/deepikamittal
JSON Resume: https://flows.cv/deepikamittal/resume.json
Last updated: 2026-04-13