• Engaged in design workshops, user interviews, and usability testing to gather insights and refine user flows and overall user experience.
• Collaborated with Product Owners and UX researchers to gather requirements, ensuring designs aligned with business goals and delivery timelines.
• Conducted heuristic evaluations and provided actionable recommendations to improve usability, accessibility, and engagement.
• Developed user flows, wireframes, prototypes, and high-fidelity UI mockups, ensuring intuitive and visually consistent experiences.
• Presented design solutions to stakeholders, incorporating feedback and maintaining cross-functional alignment.
• Delivered organized design specifications, assets, and documentation to developers for seamless handoff and implementation.
• Contributed to a design system to improve visual consistency and workflow efficiency.
• Worked within Agile/Sprint environments, supporting structured processes and timely product releases.
• Documented processes in Confluence and Teams for knowledge sharing and future reference.
