San Jose, California, United States
Founding Engineer at early stage SaaS AI Startup. Experienced in building a product from 0 to 1, developing robust scalable services, and leading cross-functional teams to deliver results
• Developed Agentic Conversational AI to assist SDRs with real-time customer interactions, monitor customer-SDR-AI conversation health, and provide assistance with tailored worker and supervisor agents using Python, FastAPI, Twilio, Websockets, WebRTC, SileroVAD, OpenAI (STT, TTS), Qdrant, and GraphRAG
• Spearheaded the development and optimization of a Langchain-style internal Prompt Engine by designing task transition states, implementing RAG with Qdrant to enhance GenAI response accuracy, and crafting a framework for the system to self-evaluate response quality at each step
• Architected key system component from conception to production, facilitating stateless communication throughout a distributed system with Python, FastAPI, gRPC, Redis, Websockets, SSE, SQLAlchemy, OpenAI, and S3
• Created backend services using Django and designed PostgreSQL database schemas to support multi-tenant user features including application data storage, system-wide audit logging, app integrations, and file hosting on S3
• Implemented React function components to integrate backend features into the UI ensuring smooth data flow, seamless user interactions, and alignment with existing design patterns