# Derek Pan

> Software Engineer

Location: Campbell, California, United States
Profile: https://flows.cv/derekpan

A fast learner and team player, with solid programming skills, pursuing a career in machine learning and
data science where I hope to make an impact

## Work Experience
### Senior Software Engineer @ ViaBot
Jan 2024 – Present

### Software Engineer @ Cruise
Jan 2023 – Jan 2025 | San Francisco Bay Area

### Software Engineer @ Meta
Jan 2021 – Jan 2023
- Investigate and mitigate scalability challenges in customer facing surfaces, improving load times by 75% and
reducing crashes and timeouts.
- Oversaw data model migration to improve overall reliability of product and reduce overall compute resource
usage by 4%.
- Designed and implemented improved reporting methods to improve overall reporting reliability and reducing
latency to under 1 day
- Lead team efforts to meet Meta’s evolving privacy standards and ensure the engineering team is not
overwhelmed with requests.
- Investigate and resolve customer issues in a timely manner.

### Rotational Software Engineer @ Facebook
Jan 2020 – Jan 2021 | United States
- Ran several QE experiments aimed at improving shop quality by downranking undesirable product categories.
- Iterated and improved several engagement models targeting click through rates in Buy Sell Groups.

### Software Engineer @ AT&T
Jan 2018 – Jan 2020 | San Francisco Bay Area
- Worked on Angular based web application used by field engineers to help facilitate their work and modernize the tools they use
- Created a frontend for a document search site powered by IBM Watson for operations support teams, in
collaboration with AT&T Labs using React
- Created new website for AT&T weather operations team using React frontend and Express backend
- Worked on web-based dashboard for LNP team to unify their data sources and provide a one stop site for data analysis using AngularJS
- Developed AngularJS based social mobile application for use within internal organization to help bring groups in difference centers together
- Analyzed database for inconsistencies and developed migration scripts for the unification of internal user role management systems
- Participated in several internal group challenges such as the redesign of an internal site and pitched the idea of a data powered skills development page for all employees

### Customer Support Engineer @ P.I.Works, Inc.
Jan 2014 – Jan 2016 | Pleasanton, CA
- Debug issues with ETL platforms using log files or raw data; implement changes to prevent issues from recurring where possible
- Test new software and new additions to ETL for use in live environments
- Provide timely resolution to customer issues; document workflow and track issues through JIRA
- Write SQL queries to fulfill data requests, correct/remove bad data, generate reports, and monitor database health
- Created and deployed a database growth estimation package for use in all live environments to help prevent delays and data loss due to full databases

### Lead Instructor @ Engineering For Kids
Jan 2012 – Jan 2013 | Fresno, California Area
- Led classes of thirty children through sessions of hands-on projects (hand crank flashlights, bottle rockets)  introducing basic concepts in various major engineering disciplines
- Worked closely with other leads and assistants in training sessions to improve/improvise provided lessons


## Education
### Electrical Engineering in Biomedical Option
UCLA

### Machine Learning Nanodegree in Machine Learning
Udacity

### Deep Learning Specialization in Machine Learning
Coursera


## Contact & Social
- LinkedIn: https://linkedin.com/in/derekypan

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Source: https://flows.cv/derekpan
JSON Resume: https://flows.cv/derekpan/resume.json
Last updated: 2026-04-01