• Led end-to-end UX/UI design for an enterprise-grade configuration platform, enhancing user engagement.

• Acted as design lead for Highmark Health’s user-facing application, ensuring alignment with business objectives.

• Drove innovative solutions that balanced technical feasibility with exceptional user experience.

• Directed product design efforts for Sunny Health AI, focusing on branding and UX/UI for the AI agent product.

• Developed compelling pitch decks that successfully secured pre-seed funding for the startup.

• Implemented growth design strategies that attracted and signed new clients to the platform.

Leading a comprehensive overhaul of the product's user experience, improving workflows, increasing user engagement, and ensuring consistency across design standards. Designing and implementing solutions to address user pain points, driving measurable improvements in key metrics.

• Conducted user testing workshops with current users to identify pain points and validate UX improvements.

• Improved user engagement, profile completions, and job match acceptance rates.

• Updating design standards for a consistent look, feel, and user workflow.

• Partnering with cross-functional teams to align design improvements with business goals.

As the Design Director, I managed the team working on the Rx mobile application, the platform was designed to provide users with a comprehensive understanding of their medications, streamline interactions with Pharmacy Benefits Management (PBM), and offer efficient home delivery options.

• The role focused on enhancing user trust and engagement with the application resulting in 16.6% increase in home delivery order completion rate, a 6% decrease in Healthsafe ID logins in favor of business objective biometric login methods.

Director, Experience & Design - Enterprise Tools | Personal Solutions | Data Visualization | Navigation - Managing and building my team of 13 UX designers across various Rally products.

• Directed design strategies and implementation to enhance enterprise tools and personal solutions, leading to a 23% increase in user engagement.

• Created a seamless, enterprise tooling system for our internal administrators resulting in

• 20% productivity boost for the Customer Relations team

• 15-20% improvement in development efficiency

• 10-15% increase in product design project completion speed

• 22% increase in sales closures by offering integrated front-end and back-end solution