I am a senior backend software engineer with over seven years of experience designing and operating large scale distributed systems. I specialize in building reliable backend services and APIs that handle real world constraints such as scale, failure modes, and safety requirements.
* Designed and implemented a cross-system customer identity solution integrating vendor and in-house platforms, establishing a consistent unique identifier across claims, notifications, and external APIs
* Defined integration strategies between vendor systems, tokenization services, and in-house platforms to enable compliant access to PII data
* Independently ramped on and shipped production code to a service owned by another team within one month
* Delivered a real-time content management system reducing content update time-to-market by ~25×, including ADA-compliant voice guidance workflows
* Designed and built a backend orchestration API integrating three independent datastores to serve ~1,350 distributed ATMs polling twice every five minutes
* Engineered resilience against thundering herd scenarios caused by synchronized ATM cold starts through caching, exponential backoff, and request shaping
* Introduced production-driven reliability improvements, including exponential backoff and dynamic payload partitioning after discovering datastore limits in production
* Designed APIs to fail closed under partial datastore outages, prioritizing recoverability, compliance, and brand safety over serving stale data