Developed system for deployment of AWS Personalize to manage all packages and dependencies needed for a service to run the correct version of AWS Personalize based on server region using Java, AWS (CloudWatch, SageMaker, IAM, SWF, DDB), Ruby, and Python, optimizing team development time by 10+ hours weekly.
Monitored all customer related tickets, alarms, and services, to triage, and identify errors with systems 24/7 for 2+ week periods. Worked with customers directly and scaled out servers in multiple regions to support increased traffic needed for service to function for entire continental regions.
Wrote solutions to multiple customer issues using Java and AWS to fix recurring system errors which caused failures to 10+ customers daily.
Migrated 50% of AWS Personalize integration code base to new account and pipeline using java to refactor code base to allow for different integration test accounts for every test.
Configured 80% of AWS objects and code infrastructure (ruby, java, python) needed to migrate 50%+ of AWS Personalize to the new deployment service.