UX Designer | Storyteller | Experience Strategist www.devikaapte.com I’m an empathy-led Product Designer with a strong focus on enterprise design, helping elevate customer experience (CX) while streamlining internal tools for efficiency and ease.

2021 — NowWalmartSenior Product Designer

2021 — Now

San Bruno, California, United States

Lead Contact Center for 2 years

Currently working on In-club experience

2020 — 2021BrightEdgeProduct Designer

2020 — 2021

San Francisco Bay Area

2020 — 2020ZumperVisual Designer

2020 — 2020

San Francisco Bay Area

2019 — 2019EricssonPrototyping Design Intern

2019 — 2019

Santa Clara, California

Managing design solutions related to transforming abstract concepts into well-developed, polished

user experience-based software solutions and deliverables.

Creating original, user-centered design solutions and user experiences that can be developed into

specific products, emphasizing user interface design planning and development tools.

2018 — 2018Spring Computing Technologies Pvt. Ltd.UI/UX Designer

2018 — 2018

Pune, Maharashtra, India

Worked on an Android and iOS mobile application which allows lawyers to post and accept cases.

Created user personas and journeys based on the previous cases posted by lawyers.

Developed visual design for the new in-app payment functionality feature based on the

usability testing.

Improved the user experience by implementing stronger information architecture &

visual design in under three weeks.

Education

2023 — 2024

University of the Cumberlands

Master of Science - MS

2023 — 2024

2018 — 2020

Academy of Art University

Master of Arts - MA

2018 — 2020

2014 — 2018

Bharati Vidyapeeth College Of Fine Arts

Bachelor of Fine Arts

2014 — 2018

2012 — 2014

Brihan Maharashtra College Of Commerce

Higher Secondary Certificate

2012 — 2014

1999 — 2012

B.V.P’s Dr. J. W. Airan Academy, Satara

Secondary School Certificate