• Reducing design-to-development handoff time by 45% by integrating AI-powered tools (Stitch, Lovable) alongside Figma into the design-to-code pipeline for a full construction website redesign, authoring PRDs and shipping production-ready components.

• Scaled consistent product quality across the website by creating a 12+ component design system adopted as the foundation for all future development, reducing design QA revisions by 40%.

• Lifted feature adoption from 2% and accelerated task completion by 3x by resolving 8+ critical usability gaps and introducing an intent-based search workflow for Exacqvision’s complex video investigation workflow.

• Secured 85% stakeholder satisfaction rate by partnering with PM, engineering, and design through 3+ design workshops, crafting a dual-phase product vision spanning quick-win usability improvements and a long-term redesign, with Phase 1 shipped in Q4 2025.

• Refined wireframes and prototypes across 3+ workflow explorations rapid cycles, testing designs with 4 users and 13 stakeholders to align with existing UI patterns and technical constraints.

• Drove measurable retention and engagement for 160M+ Firefox users by conceptualizing Firefox Recap, a privacy-preserving personalized experience that leveraged storytelling and behavioral data to boost browser import and device migration success.

• Informed feature prioritization and data feasibility decisions by shaping a design strategy grounded in 32+ internal user research papers and 15+ competitive benchmarks, aligned across UX managers and engineers.

• Attained 100% willingness-to-share and 90% user satisfaction across 18+ participants by crafting visual and motion elements within the brand design system, iterating through reflective experience testing to build trust, delight, and impact.

• Improved information retrieval time by 40% and user efficiency by leading a cross-functional team through the full product lifecycle to design and develop an AI-driven conversational chatbot for Indianapolis Public Library.

• Orchestrated UX brainstorming sessions with clients and teams, driving user-centric design through detailed competitive analysis and prototyping, which significantly increased project alignment and user satisfaction.

• Contributed to AI demonstration projects by designing a pivotal survey on AI's impact on UX design, coordinating critical literature reviews, and facilitating strategic faculty meetings that initiated two additional innovative projec

• Accelerated decision-making for diverse user groups and 7+ healthcare organizations by visualizing a dementia dashboard for the Indiana government, leading discovery workshops, crafting mockups, and conducting A/B testing to validate design direction.