Lead design for J.P. Morgan’s financial data aggregation products, empowering Innovation Economy founders and operators to streamline financial workflows and sharpen business strategies. Contribute to Money Movement initiatives and play a key role in evolving the Pepper design system for greater consistency and scalability.

Design end-to-end experiences for Financial Data Exchange (FDX) and data aggregation products, targeted for launch in Q4 2025.

Shape product vision and future-state strategy through collaborative workshops with design and product leadership, grounded in market insights and aligned with J.P. Morgan’s business goals.

Partner cross-functionally with Money Movement teams to refine and elevate user experiences across product offerings.

Champion design excellence as a system ambassador—crafting reusable patterns, components, and data-view that scale across platforms.

Mentor and coach design teams on framing problems, exploring solutions, evaluating outcomes, and aligning with enterprise-wide standards.

Led the next-generation CPQ (Configure, Price, Quote) initiative, guiding the transition of pricing products to the Redwood design system and partnering with product managers to deliver streamlined sales applications for data and reporting.

Conducted stakeholder interviews, user research, and collaborative work sessions to inform design direction and product strategy.

Designed target-state experiences for CPQ workflows, including sales quoting, high-tech product and subscription management, and integration with broader Oracle sales solutions.

Delivered design support for CX sales applications, including features for sales forecasting, express reporting, and data rollups.

Collaborated across workstreams to develop intelligent recommendation components that enhance user decision-making.

Mentored design team members on system usage, scalability evaluation, and best practices for leveraging the Redwood design system.

Directed product experience and concept validation across multiple initiatives in the product concept development pipeline, ensuring alignment with user needs and strategic business objectives.

Led the end-to-end commercialization of GuestView Guide—NEC’s first ground-up product from the GIS team—including the interactive signage and its content management system (CMS) designed for vacation rental management companies.

Partnered with product managers to define requirements and prioritize design development, streamlining handoff to design agencies and software partners.

Developed design strategies that shaped GuestView Guide’s market launch and drove adoption, clarifying its value proposition and elevating overall user satisfaction.

Post-launch, led initiatives to improve interaction models and identify high-leverage features that boosted adoption and customer value.

Led strategic ideation workshops with NEC executives from Japan HQ to align on product vision and secure approval for feature scope and budget allocations.

Designed study plans for pilot customer testing to validate revenue-driving features and new functionality.

Led a high-performing, multi-disciplinary UX design team for MediaFirst—an award-winning, world-class media delivery platform adopted by over-the-top providers worldwide.

Collaborated with product management to define and prioritize product requirements that addressed customer needs, supported scalability, and aligned with emerging media consumption trends.

Partnered with design producers to articulate problem statements, establish acceptance criteria, streamline the design sign-off process, and optimize design resource allocation.

Worked closely with the research team to define study goals, set product experience benchmarks, and validate designs through Rapid Iterative Testing and Evaluation (RITE).

Supported the product team in pitching UX design solutions to prospective customers across international markets beyond North America.

Led a multi-disciplinary team to conceptualize and deliver proof-of-concepts for mobile-centric features, targeting wearables, smart devices, and emerging opportunities in the mobile ecosystem.

Designed concept and user flows for an infrared-enabled remote control feature for mobile devices, translating complex functionality into intuitive interactions.

Explored interface design and interactions for the Samsung Gear S, focusing on innovative form factors and potential integration with third-party services.

Mentored junior designers in design process, documentation, prototyping, and presentation skills, fostering a high-performing, collaborative team culture.