• Conduct UX research for AR/VR and wearable devices through structured user sessions, capturing motion, speech, and spatial interactions

• Set up controlled testing environments (lighting, sensors, staging) to ensure reliable behavioural and ergonomic data

• Analyse user movement and interaction patterns to identify usability issues and inform design decisions

• Translate observations into actionable insights for research and engineering teams

• Manage participant workflows (onboarding, consent, session guidance) to ensure consistent study execution

• Troubleshoot capture systems and support iterative testing across multiple device configurations

• Led end-to-end UX design for a SaaS platform, streamlining onboarding and campaign workflows to improve task completion time and user efficiency by 30%.

• Built a scalable Figma design system with tokens, components, and accessibility standards, streamlining developer handoff and ensuring UI consistency.

• Partnered cross-functionally with engineers and product leads to align UX strategy with business goals, improving overall platform usability.

• Improved usability & engagement. Redesigned key flows, boosting navigation success from 50% → 83% and increasing engagement by 17%.

• Enhanced accessibility & retention. Led usability testing, cut bounce rate by 12%, and launched a gamified badge feature that lifted participation and social media engagement by 20%.

• Streamlined design delivery. Built a scalable Figma design system and produced UI assets for 4+ campaigns, accelerating delivery by 30%.

• Led end-to-end product design from research to delivery, aligning user needs with business goals and increasing product success rate by 30%.

• Drove UX strategy through personas, journey maps, and user interviews, improving customer satisfaction (CSAT) by 42%.

• Designed mobile & desktop UIs (iOS/Android) for a healthcare platform, boosting average session duration by 18.2%.

• Improved product accessibility and usability by applying WCAG standards and Nielsen’s usability heuristics.

• Partnered with PMs and developers to refine workflows, resulting in higher user engagement.

• Achieved Top 3 ranking in a competitive branding project among 5 senior designers.