# Dhivya Raja

> Building Scalable AI & Automation Systems with LangChain & LLMs | Software Engineer | Python · Flask · Data Pipelines | Open to CA  · Remote

Location: Cupertino, California, United States
Profile: https://flows.cv/dhivyaraja

Computer Science Graduate (CSE’25) driven by a passion for building meaningful tech solutions that merge backend engineering, AI, and data analytics.

I enjoy designing robust APIs, working with data to uncover insights, and integrating intelligent systems that solve real-world problems.

🔹 Strong in Python, Flask, FastAPI, and Data Processing.
🔹 Interested in GenAI, Automation, and Scalable Backend Systems.
🔹 Lifelong learner who loves clean code, clear logic, and impactful results.

Currently exploring opportunities to grow as a Developer, collaborate with innovative teams, and make a difference through tech. Let’s connect!

## Work Experience
### Software Engineer @ Salesforce
Jan 2024 – Present | United States
• Engineered Python- and Node.js-based microservices processing 2M+ customer records daily, ensuring high availability and scalability. 
• Integrated predictive ML models into backend workflows, improving deal prioritization accuracy and 
increasing closure rates by 20%+. 
• Analyzed continuous data delivery workflows to feed customer churn prediction systems, cutting pipeline 
latency by 200ms and improving customer retention by an estimated 10%. 
• Automated CI/CD testing workflows, cutting post-release defects by 30% and accelerating deployment cycles. 
• Partnered with cross-functional teams to design AI-powered analytics APIs, delivering actionable insights at scale.

### Software Engineer @ Deloitte
Jan 2021 – Jan 2023 | India
• Revamped and optimized backend services in Python/Flask, reducing API response times by 27% while 
supporting higher data volumes. 
• Developed secure backend APIs with MySQL and JWT-based authentication, handling 400K+ transactions daily with zero breaches. 
• Pioneered intelligent document processing with summarization APIs, allowing employees to shorten report generation cycles by 2 days; implemented for 3+ legacy systems. 
• Built a FAISS-based semantic search engine, cutting document lookup time from 5 minutes to under 1 minute for 100+ users. 
• Migrated 3+ legacy applications to modern full-stack architectures with automated deployments, reducing maintenance effort by 22%. 
• Streamlined developer operations by automating Jira workflows and integrating Git/GitHub, improving release efficiency. 
• Collaborated on backend modernization initiatives, refactoring services and SQL queries to enhance 
performance and scalability.


## Education
### Graduate in Computer Technology
Eastern Illinois University

### Bachelors in Computer Science
PSG College of Arts and Science


## Contact & Social
- LinkedIn: https://linkedin.com/in/dhivya-raja028
- Portfolio: https://leetcode.com/u/Dhivya028/

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Source: https://flows.cv/dhivyaraja
JSON Resume: https://flows.cv/dhivyaraja/resume.json
Last updated: 2026-04-16