I am a proud first gen Korean American, product designer in Microsoft, and a graduate of Carnegie Mellon University, Master of Design for Interactions program. My interests are data privacy in tech, co-designing product with marginalized community, and participatory design in public sector.

2021 — NowMicrosoftProduct Designer

2021 — Now

Redmond, WA

Conducted continuous user research and testing to inform product strategy for freemium desktop onboarding flows, driving 12% engagement increase through iterative design refinement based on user feedback and data insights

Led end-to-end UX strategy and design for global privacy consent campaign delivered to 680+ million users across web, iOS, Android, Windows, and MacOS, creating coherent cross-platform experience while meeting EU legal compliance and achieving highest accessibility standards

Designed and evolved visual systems using Microsoft Fluent Design System, balancing immediate product needs with long-term scalability and consistency across platforms

Collaborated with Product Management, Engineering, Marketing, Finance, and Legal teams to balance user needs with business goals and regulatory requirements

Presented co-design methodologies at Microsoft Design Week and published design thinking article on Microsoft Design blog, promoting human-centered design practices

2020 — 2021Carnegie Mellon UniversityResearch Assistant

2020 — 2021

Pittsburgh, Pennsylvania, United States

Graduate research assistant for Professor Stuart Candy, Futures Studies

2020 — 2020MicrosoftUser Experience Design Intern

2020 — 2020

Redmond, Washington, United States

As part of Microsoft Education, I focused on designing the student experience related to submitting assignments. I conducted user research, analyzed existing flow, identify key areas of improvements, and designed and prototyped improved flow and layout.

As a summer intern cohort, I participate in various employee and intern events. Notably, I was selected as a co-lead for weekly Growth group discussions and activities for early-in-career Microsoft employees.

2019 — 2020Carnegie Mellon UniversityTeaching Assistant/Lecturer

2019 — 2020

Pittsburgh, PA

Taught undergrad design-minor students on communication design fundamentals (core design course)

2017 — 2019Syzygy Event ProductionDesign Lead

2017 — 2019

15801 Gaither Rd, Gaithersburg MD

Designed over 400 events, publications, experiences, and exhibits for government organizations, non profit and private corporations.

Managed the whole design process from design meeting with clients to design execution through outside vendor

Along with existing responsibilities as a designer, set project requirements, established priorities, determined resources, tracked and reports progress, and ensured adherence to schedules, scope, and budget for the art department

Education

2019 — 2021

Carnegie Mellon University

Master of Design

2019 — 2021

2009 — 2014

Washington State University

Bachelor's degree

2009 — 2014

Experience+

Education

Master of Design

Bachelor's degree