# Diana N. > AI Product Designer at Meta Location: San Francisco Bay Area, United States Profile: https://flows.cv/dianan I'm a product designer reimagining complex AI systems into cohesive, scalable design patterns. I've spent 8+ years building AI-native experiences, comfortably navigating AI interaction logic and product design. My craft expertise is in voice, AI, LLMs, interaction design, wearables, and mobile. At Meta, working on Ray-Ban Meta and Meta Ray-Ban Display glasses, I've owned 0→1 design, established AI design frameworks, and contributed to human interface design principles. XOXO ## Work Experience ### Senior AI Product Designer @ Meta Jan 2025 – Present | Burlingame, CA • Owned 0→1 Calendar integration, delivering production-ready spatial AR design and AI interaction patterns by prototyping and validating complex AI logic, prompt behaviors, and cross-device UI, executed in partnership with 10+ design and cross-org teams to deliver a seamless experience. • Evangelized design team education: built a voice design microsite, maintained office hours, managed a product design intern (12-week program), and coached 6 designers in voice and AI design principles (6-week course). ### Conversation Designer @ Meta Jan 2022 – Jan 2024 | Burlingame, CA • Defined interaction strategy for Messaging on AI glasses across 2 hardware launches (2023, 2025), driving growth from early stage to a flagship user experience. • Led end-to-end design of Voice Messaging, from in-lab UXR and conversational prototyping through high-fidelity UI, engineering handoff, and design QA. Shipped 3 post-launch enhancements, increasing Messaging PR by 5%. • Standardized voice error handling and user education frameworks adopted across Wearables teams, aligning UX patterns and reducing time-to-market for new AI features. • Partnered with ML and product to define “unclear request” handling guidelines, improving LLM classification accuracy by 19% and strengthening system reliability. ### UX Designer @ NLX Jan 2021 – Jan 2022 | United States • Improved AI-powered conversational experiences by leading transcript analysis, training data refinement, and rapid prototyping initiatives; increased automation rate from 35% → 42%, exceeding enterprise client target. • Led 0→1 projects across chatbot, voice, and mobile web experiences for Travel & Hospitality enterprise clients, defining end-to-end user journeys, interaction models, and design patterns aligned with brand goals. • Established design QA standards, auditing flows for edge cases and logic gaps. Diagnosed ASR misrecognition issues causing drop-off, restoring reliability and completion rates. • Redesigned core workflows in an enterprise B2B platform, simplifying information architecture and reducing cognitive load; cut “Journey Creation” task completion time by 10% through improved labeling, hierarchy, and interaction efficiency. ### Siri Metadata Curator via ASK Staffing @ Apple Jan 2020 – Jan 2021 | Sunnyvale, California, United States • Improved Siri AI response quality by auditing Knowledge Graph content and testing utterance traffic. • Mitigated quality launch-blockers for 2020 U.S. national and local election AI responses. ### Process Specialist via Cognizant @ Google Jan 2019 – Jan 2020 | San Jose, CA • Supported COVID-19 escalation by managing 60+ accounts daily, fulfilled SVP-level goals by delivering verified test center locations for Google Maps on expedited timeline. • Revamped call center GDO workflows, boosting team-wide operational efficiency. Rated “Top Operator of the Month” 2 months in a row. ### Speech Data Annotator via Advantage Resourcing @ SRI International Jan 2019 – Jan 2019 | Menlo Park Shared linguistic expertise and improved ASR model performance against noise by labeling English and Spanish audio data. ### AI Trainer via Aditi Consulting @ Facebook Jan 2019 – Jan 2019 | Mountain View, CA Reviewed highly confidential content in a technical human review workflow to support Meta's identity integrity policy, improving AI's ability to recognize fake or bad actors at scale. Maintained an error rate below 2%. ### Localization Specialist via Apex Systems @ Apple Jan 2018 – Jan 2019 | Sunnyvale, CA Standardized multilingual datasets and resolved user generated Apple Map transit edits in global markets. Drove training process improvements, reducing new hire onboarding time by 50%​. ## Education ### Bachelor of Science - BS in Biology/Biological Sciences, General University of Missouri-Columbia ### Spanish Language and Literature Universidad Torcuato Di Tella ## Contact & Social - LinkedIn: https://linkedin.com/in/aidesigndiaries - Portfolio: https://convofolios.super.site/ - Portfolio: https://diana.nandigam.dev/ --- Source: https://flows.cv/dianan JSON Resume: https://flows.cv/dianan/resume.json Last updated: 2026-04-13