Product Design executive with 25+ years of experience building and leading global design teams that turn complex problems into meaningful products.

Experience

MedalliaVP, Head of Product Design

2022 — Now

Pleasanton, California, United States

Manage a global team of designers including product design, visual design and user research.

MedalliaSenior Director, Product Design

2020 — Now

San Francisco Bay Area

As a design leader at Medallia, I lead a team of designers responsible for designing the user experience for Medallia Portfolio Products. This includes 3 pillars, namely Digital solution, Contact Center Solution and Market Research Solution.

MedalliaDirector, Product Design at Medallia

2018 — 2020

San Mateo

Responsible for leading the core Medallia reporting applications, including both web and mobile. Partner and work closely with Product and Engineer lead on collaborating ideas and solutions.

MedalliaPrincipal Product Designer

2015 — 2017

Palo Alto, CA

Lead and own the end to end user experience design for Medallia mobile applications for both Reporting and Voices applications.

Digital Insight - NCR CorporationPrincipal UX Designer - Mobile Design strategy and innovation

2014 — 2015

Redwood City, CA

As a former business unit under Intuit, Digital Insight was acquired by NCR on Feb 2014. I am responsible for leading the design of their online banking applications for the enterprise solution. Our native mobile app (both iOS & Android) served over 900 Financial Institution with an average app store rating over 4.8

Education

University of California, Berkeley

Experience+6

Education

Bachelor of Fine Arts (B.F.A.)

Experience