• Focused on leveraging AI technologies to enhance the preservation of the Cherokee language, making it more accessible for learners and researchers.

• Cataloged 3000+ syntax and vocabulary structures of endangered languages, enabling scalable linguistic research and supporting long-term language documentation efforts.

• Designed an AI-powered chatbot to streamline contributor onboarding and resource matching, reducing manual effort and accelerating contributor support.

• Led A/B testing and model validation achieving 92% model accuracy and enhancing overall system reliability.

• Played a vital role in software engineering projects by ensuring quality, reliability, and efficiency through development, rigorous testing, and quality assurance practices.

• Organized defect triage calls with cross-functional teams to streamline issue resolution processes.

• Worked onsite with client teams in Malaysia and Hong Kong.

• Maintained comprehensive documentation of software design, testing strategies, and defect resolutions.

• Played a vital role in the development and maintenance of a billing gateway solution, being a crucial member of the Software engineering team.

• Organized and facilitated defect triage calls with cross-functional teams, including developers, product managers, and stakeholders, to streamline issue resolution processes

• Enhanced product quality and customer satisfaction by identifying and resolving software defects in collaboration with cross-functional teams.

• Maintained comprehensive documentation of testing processes, defect resolutions, and project status updates.