# Divya Clement > Product Design | Service Design | Community Location: San Francisco, California, United States Profile: https://flows.cv/divyaclement I’m a product designer, service designer, and yoga teacher based in San Francisco. I've led design projects from conception to execution, specializing in generative user research, UX/ UI design, service design, product/business strategy, and more. I am skilled at facilitating workshops that build trust, inspire creative problem-solving, and align teams toward a shared vision. ## Work Experience ### Senior Product Designer @ Included Health Jan 2025 – Present | San Francisco, California, United States ### Lead Product Designer @ Becoming Superhuman Jan 2024 – Jan 2025 | San Francisco Bay Area Led UX and service design for neuroscience-based performance tools and programs used by execs at Google, Pinterest, Palantir, and more. Founded by two neuroscientists at UC Berkeley. • Leading the design of a client portal and dashboards to enable behavior change, habit tracking, and resource access at scale. • Translating live workshops into cohesive digital learning experiences for enterprise clients. • Audited end-to-end service journey to identify UX improvements across touchpoints. • Created presentations, event collateral, executive gifts, and strategic content on AI-integrated workflows. ### Freelance Product Designer @ DC Designs Jan 2023 – Jan 2024 | San Francisco Bay Area Took time to freelance with startups and small businesses on early-stage projects, explore creative entrepreneurship, and begin teaching yoga. • Led 0 --> 1 product development for AI assistant targeting enterprise users, partnering directly with founders to define product vision and launch strategy • Conducted 30+ user interviews with back office workers to validate product concepts and Identify workflow pain points • Developed branding, pitch decks, and event collateral for startups and small businesses. • Supported community and event management for an organization of European Founders in SF. Personal Projects: • Designed and sold 200+ units of a holistic digital life planner for neurodivergent users. • Prototyped an AI tool for holistic life planning and daily execution. • Completed my 500-hour trauma-informed yoga teacher training and began teaching weekly hatha and restorative classes in SF. ### Senior Product Designer @ Doma Jan 2021 – Jan 2023 • Designed and prototyped key user workflows for real estate transactions, improving efficiency for homebuyers, agents, and escrow officers. • Collaborated with engineering teams from concept to launch, ensuring high-quality implementation of design decisions. • Designed AI-powered tools and onboarding flows that drove behavior change and reduced support requests to internal ops teams by 34% within six months of launch. • Developed wireframes, mockups, and prototypes, balancing business goals with user needs. • Worked closely with user researchers to conduct generative and evaluative user research throughout product development. • Led design strategy of major features and contributed to product roadmaps. ### Senior Product Designer @ Prophet Jan 2021 – Jan 2021 | San Francisco Bay Area ### Product Design & Strategy Associate @ Prophet Jan 2019 – Jan 2021 | New York, New York • Led end-to-end product design and strategy for healthcare, financial services, and retail clients, including CVS, Nike and the Multiple Myeloma Research Foundation. • Developed service blueprints, wireframes, and high-fidelity mockups to enhance omnichannel user experiences. • Conducted user research to identify growth opportunities and recommended data-driven improvements for business strategy. ### Co-Founder & Head of Product @ BreatheEasy Jan 2018 – Jan 2020 | Greater Boston Area • Designed and prototyped a pediatric asthma-management mobile app with a Pediatric Asthma Educator. • Conducted in-person research with children, parents, and physicians at Children’s National Hospital to identify behavioral barriers to effective asthma management. • Led design and development of the MVP, translating research insights into a user-friendly, child-centered digital experience with the help of student designers. • Balanced medical compliance, usability, and behavioral change principles to ensure the product’s effectiveness. ### UX & Growth Design Intern @ LevelUp Jan 2018 – Jan 2018 | Greater Boston Area • Designed and optimized user engagement strategies, including landing page redesigns, email campaigns, and customer journey mapping to enhance conversion and retention. • Conducted SQL-based user analysis, uncovering key demographic, purchasing behavior, and retention insights to drive data-informed decisions. • Researched and presented data-driven recommendations for high-growth programs, including email campaigns, group ordering, and subscription models to optimize user engagement. ### Developer Marketing Associate @ Amazon Web Services Jan 2017 – Jan 2017 | Seattle, Washington • Strategized and designed strategic digital campaigns targeted at the developer audience • Ran 32 webinars which included content planning, platform demonstrations, technical support and reporting/ analysis • Built all emails and multiple web pages to effectively promote campaigns • Spearheaded the creation of a campaign repository to allow global teams to execute these same campaigns in their regions Received full-time return offer at the completion of my co-op ### Production & Project Management Associate @ BEAM Interactive Jan 2016 – Jan 2016 • Created estimates and created project schedules using Merlin Project for various client work • Monitored the progress of strategy, creative and technology departments for day-to-day management of digital programs by gauging deliverable progress and relaying this information both internally and directly to clients • Aided creative and strategy teams in brainstorming and planning for innovative social media and digital marketing campaign content • Oversaw project quality assurance by creating testing plans and documents to ensure all work was created to the highest possible quality of work ### Usability Analyst @ Auction Mobility Jan 2015 – Jan 2015 | Greater Boston Area • Tested the company's applications for all of their clients on different platforms ranging from iOS and Android devices to various web platforms • Logged issues and improvements to be made from UX standpoint in JIRA reporting system, including detailed descriptions, images, etc. and assigned these changes to the proper developers. ## Education ### Bachelor's Degree in Interaction Design and Business Administration Northeastern University ### High School East Brunswick High School ### Bachelor's degree in Human Computer Interaction Northeastern University ## Contact & Social - LinkedIn: https://linkedin.com/in/divyaclement --- Source: https://flows.cv/divyaclement JSON Resume: https://flows.cv/divyaclement/resume.json Last updated: 2026-04-13