# Divya Jindal

> Product design at Crusoe AI

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/divyajindal

Divya is a product design leader shaping connected experiences and platforms. She has built and led global, multidisciplinary teams of designers and researchers, driving high performance through mentorship, talent development, and strong operational frameworks. By forging deep partnerships with product, data science and engineering she has elevated design as a strategic capability across organizations.

Divya has defined North star visions, scaled design systems, and unified product portfolios to deliver seamless, brand-consistent experiences at enterprise scale. She has a proven track record of launching new products, governing design standards, and integrating third-party platforms while ensuring measurable business and customer impact. With expertise in generative AI and machine learning, she bridges user-centered design with innovative technology to shape intuitive, future-ready solutions.

## Work Experience
### Senior Director of Product Design @ Crusoe
Jan 2025 – Present | San Francisco, California, United States
Lead a team of AI first designers building cloud infrastructure as a service and new inference products
Influence product direction and strategy through customer research and design iterations in a fast paced environment 
Collaborate with product managers and GTM teams to define end to end scenarios and build well crafted, simple and elegant solutions

### Design partner and advisor @ SV Design Lab
Jan 2024 – Jan 2025 | Palo Alto, California, United States
Design AI-forward products at early-stage startups creating simple, transparent workflows that improve user trust through human feedback
Lead end to end product development in fast-paced environments, from uncovering user needs and defining requirements to prototyping and launching solutions
Champion design excellence by setting clear goals, defining performance indicators, and establishing experimentation frameworks, measuring success through data insights and user research

### UX Director, Cloud Native Business Unit @ Pure Storage
Jan 2022 – Jan 2024 | Mountain View, California, United States
Define a North Star vision to unify three enterprise Kubernetes products at Portworx, reducing the cost and complexity of deploying containerized apps
Embed user research, journey mapping, and rapid prototyping into the product lifecycle, cutting onboarding time by 50% and delivering user-centered, high-craft solutions
Built a modern design system and component library (Figma + Storybook) to streamline interaction patterns, visual language, and cross-portfolio delivery. Improve productivity for designers/developers
Led and grew a distributed team of designers across global hubs, elevating hiring standards and fostering a high-performance, research-driven design culture across 2 business units at Pure

### Staff user experience designer @ Google
Jan 2016 – Jan 2022 | San Francisco Bay Area
Lead end-to-end design for recruiter and hiring team experiences on Hire, an AI-driven SaaS platform that scaled to 2,000 SMB customers and $5.7M ARR within 15 months
Invent a machine learning–powered candidate matching engine with feedback loops to enhance model equity and recruiter efficiency
Design People System, a set of cross-product, full-stack primitives that deepen user connection with close ties and increase engagement on Google Maps and Photos by 42% YoY
Launch People Cards for Google Search, enabling content creators and service providers to build a public presence, with a 16% CTR and 30% onboarding completion rate

### Senior user experience designer @ LinkedIn
Jan 2011 – Jan 2015 | San Francisco Bay Area
Led vision and ideation workshops to shape the next generation of identity products, collaborating with over 80 cross-functional partners including engineers, data scientists, product managers, and marketers 
Shift product development from feature delivery to user-centered value by integrating identity across horizontal experiences like global navigation and search. Partner with multiple teams to enhance user connection through rapid research and experimentation around interests and relationship building
Design premium features such as “Who’s Viewed Your Profile,” resulting in a 20% increase in page views and 11% lift in profile edits
During LinkedIn’s hyper-growth phase, create an enterprise business hub for finance admins, streamlining purchasing, billing, and renewals across multiple products
Redesign the help center, reducing enterprise support tickets by 35% and consumer tickets by 10%, while increasing content engagement and self-service resolution

### User experience designer 2, Skype (formerly Lync Team) @ Microsoft Corp.
Jan 2008 – Jan 2011
Identify unique mobile use cases for enterprise communications, including presence and location sharing. Designed and shipped Microsoft's first mobile Lync app (current MS Teams) on iPhone and Android. Lead innovation by filing for 2 patent disclosures
Develop and implement process flows, wireframes, and detailed interaction behaviors to communicate complex design concepts for Lync desktop, ensuring clarity and persuasion across different audiences.

### User Experience designer, Exchange Server @ Microsoft Corp.
Jan 2005 – Jan 2008
Design the tasks feature making it easier to create tasks from email and calendar in Outlook Web Access.
Collaborate with research and marketing teams in Office roadmap planning- prioritizing scenarios for customers in 3 geographies

### Information Design consultant @ McDonald's Corp.
Jan 2002 – Jan 2005
Conduct research studies for the development of learning products that increase productivity and reduce training costs for 30,000 restaurants worldwide
Transform restaurant crew training binders into e-Learning by understanding instructional goals, creating design requirements, story boards, style guides, and functional specifications saving crew trainers valuable time 
Analyze and synthesize information architecture models to customize e-Learning into 4 languages 
Create content, design graphic illustrations for learning content and present them in multiple media formats


## Education
### Master's Degree in Design planning
Institute of Design (ID)

### Bachelor's Degree
Center for Environmental Planning and Tech.


## Contact & Social
- LinkedIn: https://linkedin.com/in/djindal

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Source: https://flows.cv/divyajindal
JSON Resume: https://flows.cv/divyajindal/resume.json
Last updated: 2026-04-13