Product and delivery-focused technical professional with experience bridging engineering, customers, and cross-functional teams to deliver scalable, data-driven solutions.

2023 — NowTravelBankSoftware Engineer

2023 — Now

Developed localized features for Canadian launch: currency handling, unit conversion, and tax compliance

Developed French specific UI changes across the app, ensuring language cohesiveness

Led refactoring and deprecation work to eliminate legacy inconsistencies and improve backend data integrity

Supported migration eﬀorts for travel services to AWS Kubernetes, helping resolve pod and deployment issues and unblocking cross-functional teams

Investigated and solved backlogged bugs, decreasing total bug count by 15%.

Collaborated with product managers and designers to refine ticket requirements, ensuring clarity in scope and expectations for development teams

2021 — 2023TravelBankIntegrations Engineer

2021 — 2023

Served as primary technical point of contact for customer implementations, leading requirement gathering, onboarding calls, and end-to-end integration troubleshooting

Designed and maintained automated data flows using Tray.io, cron jobs, and backend services to support customer workflows

Partnered daily with implementation specialists and customer success managers to proactively unblock customers and launches

Authored customer-facing technical documentation and integration guides, improving onboarding clarity and reducing support dependency

Established internal processes and standard operating procedures (SOPs) for integrations, helping formalize the role and create scalable onboarding practices for future team members

2019 — 2020SAPSoftware Developer Intern

2019 — 2020

Palo Alto

MetaData Extension Utility/Tool + Web Application

*Designed an interactive tool to consume and form a tree view of the application’s metadata which removed

the need to search manually which positively impacted internal teams

*User has ability to generate JSON files validated by different application schemas supported by intellisense

* Implemented using JavaScript and utilized VSCode extension features and json libraries

* Implemented responsive web pages using Angular 8

* Conducted white box testing using Jasmine framework and Karma and achieved 100% code coverage

API EndPoint Testing (JMeter, REST API’s):

* Designed and Implemented Integration Testing using JMeter on multiple API’s

* Tested multiple API endpoints using three kinds of tests: Functional, end to end, Performance

* Deployed on Jenkins for continuous integration

2017 — 2020Excel Test PrepMath Instructor

2017 — 2020

Taught SAT Math to classes with up to 30 students

2018 — 2019CiscoSoftware Engineer

2018 — 2019

*Developed UX wireframes into responsive, single page applications using Angular 5, HTML/CSS

*Utilized REST APIs to consume web services and retrieve data from MongoDB

*Implemented a dashboard where admin users can dynamically change the layout of the application

Education

San José State University

Master of Science - MS

San José State University

Experience+

Education

Master of Science - MS

Bachelor of Science (BS)