• Leading end-to-end design of creator-focused tools at a fast-scaling fan community growth SaaS platform supporting 7K+ creators, including signed acts from Sony and Universal; enabling teams to monetize up to $100K/month in fan revenue

• Collaborating cross-functionally across product, engineering, and creator teams to prototype, test, and ship responsive web-based flows in an Agile environment

• Designed interface for Ask Rivet, an AI-powered segment builder now used in over 47% of outbound Push messages; drove 35% average MoM growth in usage and 100+ requests/month, helping position Rivet as a category leader

• Spearheaded design of DM Automations for Instagram/Facebook, Rivet’s highest-converting campaign feature with a 71% message open rate; reduced related support requests by 80% and significantly accelerated time-to-value

• Designed a 0-to-1 mobile mental health app enabling a community of 148K+ to track progress and receive personalized support, focusing on wellness check-ins and resource discovery

• Led UX research and testing to align features with user feedback, behavioral insights, and stakeholder goals

• Delivered 12+ high-fidelity, prototyped screens with custom illustrations and a mobile design system with 30+ components, collaborating with developers to ensure technical feasibility and smooth execution

• Conducted competitive analysis and user research interviews to organize

information about the organization, product goals, and potential designs

• Created lo-fi, mid-fi, and hi-fi designs on Figma; iterated based on user, designer, and

developer feedback

• Created thorough design prototypes and presented to developers

• Redesigned home feed content UI and profile discovery flows based on user data, enhancing usability and engagement

• Collaborated with intern cohort to develop marketing and retention strategies, successfully increasing sign-ups by 35%

• Engaged with 10+ Techstars Boston mentors to refine product strategy and optimize cross-product workflows

• Co-developed and maintained implementation of new responsive design system in Figma

• Redesigned Push system, streamlining creator messaging and increasing Push volume by 42.3%

• Redesigned Platform Integrations, introducing multi-account support and a novel interaction model to balance complexity and flexibility; enabled seamless switching across data sources like Shopify, Eventbrite, etc.