As a SailPoint Identity Engineer at ABM Industries, I developed and customized IdentityIQ solutions—including custom connectors, workflows, and RBAC models—to automate onboarding, offboarding, and quarterly access certifications. I managed the full lifecycle of Identity Cubes to maintain data integrity and strengthen SOX compliance.

I also served as a key developer during the organization’s migration to SailPoint IdentityNow, building standard and custom connectors, implementing API integrations, and improving entitlement synchronization for 5,000+ cloud users. Additionally, I supported internal and external audits by enhancing identity correlation, resolving data anomalies, and generating detailed compliance reports.

I assisted in managing user identities and access provisioning and de-provisioning across enterprise systems, supporting secure access throughout the identity lifecycle. I worked with IAM platforms such as Active Directory, Azure AD, Okta, and SailPoint to help enforce least-privilege access and role-based access control (RBAC).

I reviewed access requests and approvals to ensure compliance with security policies and participated in access reviews, audits, and certifications. I also supported multi-factor authentication (MFA) configuration and troubleshooting while collaborating with IT and security teams to resolve authentication and authorization issues.

Additionally, I documented access control incidents and remediation steps, supported joiner, mover, and leaver (JML) processes, and helped maintain security documentation and compliance reports