# Dmitriy Iron

> Software Engineer

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/dmitriyiron

Versatile Software Engineer with a robust background in Java and web-based software development with strong problem-solving and debugging skills. Leveraging three years of experience, I have successfully designed, programmed, and integrated software components for web applications, ensuring seamless alignment with user requirements. Proficient in Agile methodologies. My journey involves transitioning from IT support to software development, bringing a rich blend of practical experience and foundational
knowledge. Eager to contribute to a dynamic role, I am actively seeking opportunities to apply my skills, collaborate, and grow as a professional in a software development environment!

## Work Experience
### Software Engineer at Meta via HCL Tech @ Meta
Jan 2024 – Present | New York, New York, United States

### Software Developer @ Capgemini
Jan 2023 – Jan 2023 | New York City Metropolitan Area
• Designed and developed a scalable and efficient Java-based application, resulting in a 30% increase in system performance using Spring Boot, Spring Batch, Azure, AKS, K8s, MySQL, MyBatis, CI/CD Jenkins, pull requests, code reviews using Git, GitHub.
• Provided mentorship to junior developers, fostering a collaborative and productive team environment.
• Maintained and provided rotational support on weekends.
• Debugged and tested programs: Unit and Integration testing using JUnit5, Mockito, Spring Boot Test, H2DB.
• Collaborated with business users to develop technical and business specifications, using Jira, Teams, ServiceNow

### Software Development Engineer in Test @ Canoe
Jan 2021 – Jan 2022 | New York, New York, United States
• Developed, maintained, and executed test plans for web-based applications using JavaScript, AWS, PHP, SQL, Vue, NodeJS.
• Created automated tests for Quality Assurance (QA) and Software Testing on Cypress, Postman for API.
• Contributed to the development of several products E2E, from identifying system requirements to software implementation, testing,
and configuring metrics, alarms, monitors, and dashboards using Jira, Grafana.
• Monitored, managed, and reported problems and bugs found in web-based applications before the new version release.
• Continuous Integration/Deployment Pipeline Integration using Bitbucket, load/stress testing, unit/integration/e2e testing.

### Application Support Engineer @ IPsoft
Jan 2019 – Jan 2020 | Greater New York City Area
• Provided worldwide support for end users inside IPsoft (1,400 users) and clients: BlackRock (16,200 users), Carestream (4,500 users), MSIG Mitsui Sumitomo Insurance (300 users), WWE World Wrestling Entertainment Inc (800 users).
• Supported and troubleshooted JAVA applications.
• Resolved issues remotely via phone calls, email, incoming tickets and onsite support within SLA: ~40 inbound calls during the shift with average time for troubleshooting 3-7 min.
• Resolved break/fix, new build outs and escalation of level 2 calls, Active Directory administration, SAP support, VMWare support, mobile phone/tablet support, proprietary software support
• Supported VPN connectivity and utilize remote tools to facilitate efficient resolution of issues
• Modified and troubleshooted group policy, SMTP, login scripts and NDR based troubleshooting.
• Properly document all issues in tickets and update knowledge base articles for other engineers.

### Customer Support Consultant II @ IDEXX
Jan 2015 – Jan 2018 | Moscow, Russian Federation
• Supported clients (600 users) related to in-house diagnostic instruments and services in 12 time zones
• Performed troubleshooting on instruments installed various locations, solving computer networking issues and other questions
• Processed customer sales orders and resolved billing questions
• Performed break fix, new equipment installations, picking up broken equipment remotely
• Handled shipping inquiries and complaints

### Technical Support Team Lead @ IBM
Jan 2009 – Jan 2015 | Moscow, Russian Federation
• Provided end user support for Michelin Tire Factory (1,000 users), IT-infrastructure service, cooperated with local 4 engineers and global teams (India, Czech Republic, France, Poland, Germany)
• Migrated 1,000 PCs from Novell 4.11 to Windows Server 2012 Active Directory, testing business applications for compatibility with new OS and transitioning to Windows 7
• Installed Cisco VoIP equipment which included phone system configuration and installation of new software to user PCs.
• Configured new Cisco switches and installation replacing old Nortel equipment on Michelin factory
• Created Wireless network on all plant territory, surveying the territory, installing additional access points, and testing Wi-Fi connection


## Education
### Cybersecurity
Hackbright Academy

### Full Stack Java Development
Per Scholas

### Python in Data Architecture Principles, Data Structure and SQL
The Cooper Union for the Advancement of Science and Art

### Certification courses in Java in C#, Android Software Development
The Cooper Union for the Advancement of Science and Art

### Cyber Security Certification Course
The Cooper Union for the Advancement of Science and Art

### Linux (Unix) Administration Certification Course
The Cooper Union for the Advancement of Science and Art

### Master's degree in Information Technology
Ryazan State Radiotechnical University (former Academy)


## Contact & Social
- LinkedIn: https://linkedin.com/in/it-in-us
- Website: https://d-skr.github.io/

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Source: https://flows.cv/dmitriyiron
JSON Resume: https://flows.cv/dmitriyiron/resume.json
Last updated: 2026-04-05