# Doris Sou > Senior UI/UX Designer | AI Product Designer Location: United States, United States Profile: https://flows.cv/dorissou AS DESIGN IS MY DREAM SINCE I WAS A LITTLE KID, AND DEDICATED AS MY FOREVER GOAL! 15+ years of hands-on work experience in visual, user experience, AI product design and voice design strategy, innovation, rapid prototyping and collaborating development goal for rich multi-platform Application on desktop/mobile devices focus on user centered design principles basing design decisions on user needs and business goals. ## Work Experience ### Senior UX/UI Designer @ PNC Jan 2022 – Present ### Senior UI/UX Designer @ Charles Schwab Jan 2021 – Jan 2022 • Design the user experience of a virtual assistant with robotic responds conversationally engaging, impactful for end-user with Figma, Invision and Zeplin design tools. • Proven professional design solution for security and system experiences. Designed UI and voice experiences for new features and data visualization. • Conducted research and usability studies to support content and design development. Builds demos and prototypes to illustrate functionality. • Works closely with stakeholders to ensure that artifacts and deliverables are provided on time and on budget. • Create site information architecture, Guide the development of improved navigation and tools designed to help our customers find products, services and answers. • Create Design Pattern Libraries/CMS, uses metrics to guide design and best practices. ### Senior UX/UI Designer | Product Designer @ Early Warning® | Zelle® Jan 2018 – Jan 2022 • Design user interfaces for P2P products, tools, and demonstrations, as well as for internal tools. • Designed and invented a patent for DISPLAY SCREEN PORTION WITH GRAPHICAL USER INTERFACE FOR SENDING DATA- US Patent No. 29/755,202 • Ensure the user interfaces are intuitive for the end users of the particular platforms include web, mobile web, Android and iOS mobile apps, and Windows and Mac applications. ### Interaction Designer @ Wells Fargo Jan 2017 – Jan 2018 | San Francisco Bay Area • Collaborate and Design interaction experiences for New Account Application Flow in DXD / CX team. • Created concept models, heuristic reviews, sitemaps, process flows, sketches, wireframes, prototypes, and detailed specifications for desktop and mobile/tablet platforms. • Resolve UX and Visual Americans with Disabilities Act (ADA) components. • Participate Product Strategy Planning & User Research. • Providing effective prototypes for product user testing and analysis. ### Lead UI/UX designer @ www.Helloworkout.com Jan 2014 – Jan 2017 | San Francisco Bay Area - whole interactions & flows, graphic interface for web application and account dashboard on mobile and desktop. - Managing team of diverse personalities in deadline driven environments, leading cross-functional team collaboration to success business goals. ### Lead UX/UI Designer @ Walmart.com Jan 2015 – Jan 2017 | San Bruno/Sunnyvale, CA • Providing UX & IA design solutions and site information architecture for Walmart.com. • Resolve UX and Visual Americans with Disabilities Act (ADA) components. • Designing high-impact, user-centered with strong emotional appeal, sophisticated production values and intuitive navigation to maximize user engagement & cement powerful brand identities. • Implemented whole interactions & flows, graphic interface for web application and account dashboard on mobile and desktop. • Managing team of diverse personalities in deadline driven environments, leading cross-functional team collaboration to success business goals. • Collaborated with UX director, Product Managers and development teams providing strategic directions to QA teams to develop and test the products being produced for Walmart.com. • Lead Visual designer and UX designer in team to med assigned deadline. • Conduct A/B testing, track analytics with Mixpanel and Google Analytics to measure the impact of design changes and learn from our users to use on the next iteration. ### Senior UI/UX Designer @ Freedom Financial Network / TheEasyLoanSite.com / Bills.com Jan 2012 – Jan 2015 | San Mateo, CA • Creating New Innovation UI strategy flow, site information architecture wireframe, graphical user interface, icons, buttons and new style guide of Online Mortgage Loan Application : (TheEasyLoanSite.com) (Mortgage.theeasyloansite.com)(FreedomPlus.com) • Redesign (Bills.com)(FreedomDebtRelief.com) with new style guide, concept strategy and all graphic production, including the whole UI/UX Analysis of interactive, screens mock up, account dashboard in multiple online platforms. • Collaborated with technology and business teams to identify and refine requirements. • Design Marketing Strategy of Flash ad/banners, infographics, email templates, and all the marketing materials. ### GUI Designer @ Universal Electronics Inc Jan 2007 – Jan 2012 | san mateo, ca • Innovating new UI strategy flow and graphical user interfaces, icons & buttons, graphic and UI / UX Analysis of interactive on multimedia electronic devices platforms, Desktop(PC setup), TV (Set Top Box) and mobiles (Android App) . • Apply and design Flash demo. For such as: (DirecTV setup guide, Yahoo Widget, Cisco Widget, Remote Control online / PC setup, Remote Control setup interface on Smart phone / Tablets, etc.) • Product Design: Consumer Remote Control Collaterals Responsible for designing graphical concepts and layouts for all the marketing collaterals of trade shows and all advertising needs. ### Graphic designer @ CURRAN & CONNORS Jan 2002 – Jan 2003 ## Education ### UI/UX Design for AI Products Certification Stanford University ### Bachelor's degree in Licentiate in Design Macau Inter-University Institute ### Mobile UX/UI Design Intensive Certificate in Industrial Design San Francisco State University ### Mobile UX/UI Design Intensive Certificate San Francisco State University ### UI/UX Design for AI Products Certification Stanford University ## Contact & Social - LinkedIn: https://linkedin.com/in/doris-sou-5796ab5 - Portfolio: http://www.dorissou.com --- Source: https://flows.cv/dorissou JSON Resume: https://flows.cv/dorissou/resume.json Last updated: 2026-04-13