# Dorothy Wong > Principal Product Designer at Albertsons Companies Location: San Francisco, California, United States Profile: https://flows.cv/dorothywong Hi there! I’m a product designer who solves problems through human centered design to craft meaningful experiences. ## Work Experience ### Principal Product Designer @ Albertsons Companies Jan 2024 – Present | United States Lead end-to-end UX strategy and execution for the consumer personalization space on multi-modal digital platforms ### Sr. Product Designer @ Albertsons Companies Jan 2021 – Jan 2024 Creating and launching intentionally crafted solutions to remove friction along the customer shopping journey and digital eco-system, from in-store to post purchase experiences and, currently, personalization. Pushing the design-thinking culture across the org through leading design innovation workshops. ### Sr. Product Designer @ Albertsons Companies Jan 2021 – Jan 2021 | San Francisco Bay Area ### Product Designer @ Alaska Airlines Jan 2019 – Jan 2021 | Seattle, Washington (via TCG/Robert Half) Responsible for creating and evolving the digital transformation of the front-line operation of Alaska Airlines. ### Digital Product Designer @ Starbucks Jan 2018 – Jan 2019 | Seattle, Washington Helping retail store partners deliver the Starbucks experience through human-centered solutions. ### User Experience Designer II @ Microsoft Jan 2017 – Jan 2018 | Redmond, Washington (via Robert Half International) User Experience/Interaction Designer for the Azure Stratus UX Team. Main responsibilities include research and design for internal web interfaces to help improve Microsoft's cloud infrastructure and operations systems. • Research and develop conceptual models, scenarios and prototypes that include detailed interaction design requirements and interface designs • Collaborate closely with other UX researchers and designers, UI developers, and product managers to develop and improve design guidelines and ensure the consistent application of end-to-end interaction controls • Conduct usability research to evaluate effectiveness of new and existing features ### UX Designer / Researcher @ Ubicomp Lab Jan 2016 – Jan 2017 | Greater Seattle Area Design engaging user experience for a suite of different health/medical diagnostic mobile app products. Build creative and effective features for training and to help users complete medical tests successfully. Create comprehensible data visualization for medical test results. Conduct user research with medical professionals and patients to discover user wants and needs. Plan and execute usability studies with patients and clinicians followed by data analysis and design recommendations. Work towards global scalability with industry-leading health professionals, researchers, and corporate client. Collaborate with engineers on implementing designs. Manage deliverables, timeline, and product goals. Report directly to top level executives. ### User Experience(UX) / User Interface(UI) Designer @ Freelance Designer / Self Employed Jan 2014 – Jan 2017 | San Francisco, CA Consult clients and generate information architecture, flow charts, wireframes, and PS mockups for UX and UI design on web or mobile. Front-end development with HTML, CSS, Javascript, and JQuery. Branding, graphic design, web copy, and photography also provided based on need. Portfolio: www.dorothywong.design Github: dorotheexploro ### User Experience (UX) Designer @ Senosis Health (now Google) Jan 2017 – Jan 2017 | Seattle, Washington UX Design, Visual Design, Interaction Design, User Research, Usability ### MS HCDE Graduate @ University of Washington Jan 2015 – Jan 2017 | Seattle, WA Completed a Masters Degree in Human Centered Design & Engineering (HCDE). ### Web Designer @ City and County of San Francisco Jan 2015 – Jan 2015 | San Francisco (via Robert Half International) Create a Drupal template with a new look and feel that accommodates 100+ city agency sites. HTML and CSS responsive design for desktop and mobile. Large site CMS migration. Graphic design with photography and illustrations. ### UX/Visual Designer @ Bottleshake Jan 2015 – Jan 2015 | San Francisco (via Robert Half International) Provide UX consultation, idea research, rough sketch, wireframes, icon illustrations, PSD mockups, and asset exportation for the iOS app visuals. ### Communications Manager and Designer @ Sparxo, Inc. Jan 2014 – Jan 2014 Project lead for the corporate website re-design and branding. I lead the team in storyboarding, prioritizing information, creating flow charts, interaction design, and front-end coding in html, css, and javascript. I also lead weekly design meetings to stimulate ideation and design thinking. Other responsibilities include creating content and assets for email marketing campaigns, website copy, and starting the company branding guidelines book. ### Designer, Marketing @ Ward Alan Emery Construction, Inc. Jan 2013 – Jan 2013 | San Francisco Bay Area Designed brand and marketing materials, wrote copy, photographed and edited pictures, and launched the new company website in one month. ### Executive Assistant/Assistant Project Manager @ Ward Alan Emery Construction, Inc. Jan 2013 – Jan 2013 Created estimates and proposals, hired and managed subcontractors, photographed site work, managed deliverables and closeouts. ### Customer Service Representative @ Farmers Insurance Jan 2008 – Jan 2013 | San Francisco, CA Helped customers problem solve, troubleshoot, or provide help in other services related to inquiry. Correlated with corporate management on Tier 2 issues. Lead office in "Going Green" conversion program. IT troubleshooting. Top performer in sales programs. ### Business Development Manager @ Sparxo, Inc. Jan 2011 – Jan 2013 | San Francisco, CA Find and grow the client list through leading outreach programs such as email marketing and social media marketing. Responsible for on-boarding new partnerships. Planned and managed product launch events. Some product design. ### Financial Analyst Intern @ Morgan Stanley Smith Barney Jan 2011 – Jan 2011 Learn about the stock market and portfolio composition. Research companies in desired field and report back to the Senior VP weekly. Work with group on building a successful portfolio based on given client profile. Placed 3rd in simulated stock market competition for the duration of the internship. ### Fundraising Events Coordinator/Team Captain @ Funkanometry SF Dance Company Jan 2008 – Jan 2010 | San Francisco, CA Raised funds mainly through fun monthly events such as restaurant give backs and raffle ticket sales. Secured small businesses to donate to our team. Proposed an annual large fundraising event, which I then produced and managed. As Team Captain, I lead rehearsals in the director's absence. Helped the director with planning and support. ## Education ### Master's degree in Human Centered Design & Engineering University of Washington ### Professional Certificate in Project Management University of California, Berkeley ### Bachelor of Science in Business Administration University of California, Riverside ### Lowell High School ## Contact & Social - LinkedIn: https://linkedin.com/in/dorothywong --- Source: https://flows.cv/dorothywong JSON Resume: https://flows.cv/dorothywong/resume.json Last updated: 2026-04-13