Led a team of 8 engineers through uncertainty to deliver a critical product ahead of schedule with zero incidents. Facilitated business restructuring by splitting the longstanding Personas product into Profiles and Engage.

Played a key role in developing Segment's Public API, transforming significant portions of the product into highly usable API endpoints.

Engineered a reimagined, developer-focused self-service onboarding experience that combines the most successful aspects of previous onboarding iterations with a focus on the behavior and specific goals of developers.

Led the development of Segment's Enterprise Workspace Home, an enterprise-grade dashboard that synthesizes data across hundreds of resources to provide real-time insights that enable users to identify and resolve issues within their workspace efficiently.

Developed and tracked goals and key performance indicators for quality and team performance.

Wrote enterprise-level code, managed continuous integration/deployment pipelines, eliminated technical debt, and delivered features and fixes consistently ahead of schedule.