Lead product designer on a mobile and web-based platform (largely zero-to-1) that have subsequently been licensed for use outside of PG&E (a company first). Named FieldNav, the patent-pending products' early success owes itself to being "developed in close collaboration with field crews and supervisory teams to optimize for ease of use and adoption."
Inspect & Maps+ native applications (work productivity — concept to implementation with a system to enable scale)
•The ultimate resources for field workers: enabling them to find their way to the correct equipment, diagnose dangerous issues they find, communicate hazards among the workforce, and many more capabilities.
•Proven results: 93% of workers stated these apps were valuable to their job (5% margin of error). They require no training (unheard of for enterprise).
Engage responsive web product (work productivity — beta to production with key innovations to make that step)
•The bridge between supervisors and what’s happening in the field: deploying workers to necessary work where it’s needed, and addressing critical issues as they are identified.
•Proven value: Engage has enabled a tripling of workload and workforce for wildfire inspection and mitigation.
Leadership Skills
•Pioneering the effort to drive consistency between products by founding PG&E’s first scaled agile team. Created a process with tools for streamlined product delivery.
•Mentoring a team of five designers and coordinating among them the desired product strategy.
