Experience
2025 — Now
2025 — Now
United States
• Led AI configuration for 10+ enterprise clients, achieving 25% improvement in operational efficiency.
• Owned LLM eval strategies measuring model accuracy, output quality, and user experience across rollout phases.
• Authored PRDs, CRDs, and CDDs for AI-native SaaS; reduced data inconsistencies by 20%.
• Led cross-functional workshops with engineering, UX & business teams; increased feature adoption by 30%.
• Monitored KPIs & retention funnels via Tableau & Power BI; delivered ROI reports showing 15–20% business impact.
• Presented AI roadmap to C-suite, securing alignment on 3 high-priority initiatives per quarter.
• Embedded ethical AI guidelines, bias reviews & accessibility standards into product lifecycle.
2021 — 2023
2021 — 2023
India
• Analyzed onboarding friction across 50,000+ users; redesigned activation flows, improving conversion by 14%.
• Designed & executed A/B tests via Optimizely, improving user activation by 10%.
• Built data-driven retention strategies using SQL & Power BI; drove 12% improvement in retention and activation.
• Integrated AI analytics tools, reducing manual reporting by ~40% and accelerating decisions by 2 weeks per sprint.
• Partnered with UX designers on wireframes & prototypes; reduced task completion time by 20%.
• Authored PRDs and user stories for card controls, spend limits & rewards modules, improving cross-team alignment.
2019 — 2021
2019 — 2021
India
• Owned end-to-end product lifecycle for enterprise CRM; defined vision, roadmap & success metrics with senior stakeholders.
• Translated AI/ML capabilities into product features, driving 32% process efficiency improvement across 3 product lines.
• Defined OKRs & evaluation frameworks; drove 3 high-impact product optimizations per year aligned to business KPIs.
• Led UX redesign using Figma & Miro; reduced user friction by 26% through usability testing & user research.
• Governed API integrations across engineering teams; authored data flow diagrams & technical requirements.
• Mentored junior analysts on agile & AI product practices, improving team delivery velocity by 20%.
Education
Southeast Missouri State University
Master of Science - MS
Gayatri Vidya Parishad College of Engineering (Autonomous)