• Led AI configuration for 10+ enterprise clients, achieving 25% improvement in operational efficiency.

• Owned LLM eval strategies measuring model accuracy, output quality, and user experience across rollout phases.

• Authored PRDs, CRDs, and CDDs for AI-native SaaS; reduced data inconsistencies by 20%.

• Led cross-functional workshops with engineering, UX & business teams; increased feature adoption by 30%.

• Monitored KPIs & retention funnels via Tableau & Power BI; delivered ROI reports showing 15–20% business impact.

• Presented AI roadmap to C-suite, securing alignment on 3 high-priority initiatives per quarter.

• Embedded ethical AI guidelines, bias reviews & accessibility standards into product lifecycle.

• Analyzed onboarding friction across 50,000+ users; redesigned activation flows, improving conversion by 14%.

• Designed & executed A/B tests via Optimizely, improving user activation by 10%.

• Built data-driven retention strategies using SQL & Power BI; drove 12% improvement in retention and activation.

• Integrated AI analytics tools, reducing manual reporting by ~40% and accelerating decisions by 2 weeks per sprint.

• Partnered with UX designers on wireframes & prototypes; reduced task completion time by 20%.

• Authored PRDs and user stories for card controls, spend limits & rewards modules, improving cross-team alignment.

• Owned end-to-end product lifecycle for enterprise CRM; defined vision, roadmap & success metrics with senior stakeholders.

• Translated AI/ML capabilities into product features, driving 32% process efficiency improvement across 3 product lines.

• Defined OKRs & evaluation frameworks; drove 3 high-impact product optimizations per year aligned to business KPIs.

• Led UX redesign using Figma & Miro; reduced user friction by 26% through usability testing & user research.

• Governed API integrations across engineering teams; authored data flow diagrams & technical requirements.

• Mentored junior analysts on agile & AI product practices, improving team delivery velocity by 20%.