# Echo (Minzhe) Jiang > Senior Product Designer at Zoom Location: San Francisco Bay Area, United States Profile: https://flows.cv/echo Design lead currently collaborating with researchers, developers and product managers. Versatile background includes research, design and prototyping of meaningful, efficient and commercially viable products. Previous experience in project management for TV series and films. Echo’s ambition as a designer goes beyond making things pretty. Her goal is to design products that could empower people. A former financial director rigorously trained in finance and accounting, her intellectual curiosity found a home in UX design, making her a champion of the “why” that any product needs to answer. Leveraging the technical and business sensibility from finance, she constantly contemplates the “how” to best support the “why” she relentlessly advocates. ## Work Experience ### Senior Product Designer @ Zoom Jan 2021 – Present | San Jose, California, United States Expert in Contact Center, created a comprehensive messaging experience from the ground up. Currently co-leading an AI-driven project focused on enhancing agent and supervisor success. ### Lead Designer @ The D. E. Shaw Group Jan 2020 – Jan 2021 | New York City Metropolitan Area Teamstand | An enterprise platform that knits together discussion, workflows and information to make organizations and teams more effective. Led the Teamstand design experience, building the complete end-to-end user flow and defining key interactions, interfaces, and visual design of the entire product. ### Head Of Design @ Pwure Jan 2019 – Jan 2020 | New York City Metropolitan Area Built the brand from scratch, designed the physical package, website, mobile app and business deck. ### Innovation Lab Product Designer @ Société Générale Jan 2019 – Jan 2019 | Greater New York City Area • Led innovation, building MVPs • Enhanced legacy projects; topics span workflow, OCR, query, chatbot, growing automation • Designed internal communication assets • Orchestrated workshops, such as design sprint, design thinking, and Hackathon, engaging 10 to 200 participants. ### DT Study Tutor @ Parsons School of Design - The New School Jan 2019 – Jan 2019 | Greater New York City Area Work as a tutor in Design and Technology program, helping fellow students with creative coding, portfolio, and design. ### Tutor specialist for creative computing lab @ Parsons School of Design - The New School Jan 2018 – Jan 2018 | Greater New York City Area Tutor specialist for creative computing class taken by sophomore year students majoring in communication design. Taught web development including HTML, CSS and Javascript, physical computing and openFrameworks etc. ### Teaching Assistant @ Parsons School of Design - The New School Jan 2018 – Jan 2018 | Greater New York City Area -Worked as a teaching assistant for a summer intensive Bootcamp. -Teaching topics include IoT, wearable technology and biodesign. ### Research Assistant @ Parsons School of Design - The New School Jan 2017 – Jan 2018 | Greater New York City Area Visualizing Finance Lab 1.Web design and archive curator -Created design briefs from the feedback of our lab members; -Redesign the architecture and some visual effect of the website. -Working on creating a database for all the resources in the lab. 2.External relationship -Attended GFLEC financial literacy series and talked with people from governmental and academic institutions to enrich the ecosystem of the lab; -Keeping record of the contact information of external relationship and being responsible for external communication. ### Creative Director @ auggi Jan 2018 – Jan 2019 | Greater New York City Area Auggi | A frictionless platform to manage chronic gut symptoms. • Created visual identity, App, Website, and all other creative aspects of the project to raise the initial VC funding. ### UX Design Intern @ Vaudeville Ventures Jan 2018 – Jan 2019 | Greater New York City Area Vaudeville Ventures is a brand strategy consultancy that provides creative solutions from brand strategies to product designs for clients. I established projects from ideation to implementation. Highlights are as follows: • Conducted UX research and designed UI/UX and interaction on mobile Apps and websites for Vaudeville Ventures and Sandow Material Bank. • Created visual identities and marketing collaterals for Endeavor Audio, Comcast, ARI, Brightly etc. ### Product management and Marketing Specialist @ Mirror That Look Jan 2017 – Jan 2017 • UX design: Categorized and designed potential demos and service in three categories: visual search with AI, big data and 3D printing; • Market development: Researched on Asian companies and interviewed top managers to offer them tailored visual search; Launched three pilots; worked as a social media specialist, researching market trend and analyzing data. ### BU Financial Director @ SMG pictures Jan 2014 – Jan 2016 | Shanghai City, China Established the financial management system and cost database for over 100 films/TV shows;  Took charge of the entire financial issue about film/TV series production. Projects: 1. TV series “Shanghai Legend” and the film “21 Karat” 2. J-studio acquisition 3. Bilibili Merge ## Education ### Master of Fine Arts (MFA) in Design and Technology Parsons School of Design - The New School ### Cornell Tech + Parsons Product & Startup Studio in Product development, Business strategy Cornell Tech ### Design for a Billion Indian Institute of Technology Gandhinagar ### Exchange in Accounting and Finance The University of Queensland ### Bachelor of Business Administration (BBA) in Accounting and Finance Shanghai University of Finance and Economics ### high school High School Affiliated to Shanghai Jiaotong University ## Contact & Social - LinkedIn: https://linkedin.com/in/echo-minzhe-jiang - Website: https://echojiang.net/ --- Source: https://flows.cv/echo JSON Resume: https://flows.cv/echo/resume.json Last updated: 2026-02-23