# Eddie C.

> Senior Software Engineer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/eddiec

Work fast and be bold. 

I am a full-stack software engineer with a strong background in JavaScript and CS fundamentals. I love immersing myself in complex technical challenges and have a knack for developing clever solutions. Ultimately, I aspire to build software that helps people to make smarter decisions.

Please feel free to contact me at eddie.e.chou@gmail.com.

## Work Experience
### Senior Software Engineer @ Transcend
Jan 2025 – Present

### Senior Software Engineer @ Course Hero
Jan 2021 – Jan 2023 | Redwood City, California, United States
- Integrated Course Hero systems with the Braze Customer Engagement Platform, which supports our transactional emails, push notifications, and in-app messages. Set up periodic and realtime customer data updates using an event-driven architecture (EDA).
- Increased the latency, throughput, and availability of the marketing microservice by working cross-functionally with multiple teams, including DevOps.
- As scrum master, led scrum ceremonies and improved the efficiency and effectiveness of our development team processes. Solicited periodic feedback from the team, then implemented and tracked changes.

### Senior Software Engineer @ KiwiCo, Inc.
Jan 2020 – Jan 2021 | Mountain View, California, United States
- Supported record-breaking traffic and sales in Q4 2020 by replatforming the legacy, monolithic PHP-based e-commerce cart into a React/Node single-page application. Shipping addresses with verification, shipping methods, integrating taxes, gifting, subscribe & save, a credit system, and support for various promo code types.
- Replatformed customer account and subscription management systems into React/Node. Managing subscriptions and orders, toggling product features, updating account information, resetting passwords.

### Software Engineer @ KiwiCo, Inc.
Jan 2017 – Jan 2020 | Mountain View, California, United States
- Partnered with cross-functional teams, including Product and Marketing, to integrate KiwiCo systems with the Iterable Growth Marketing Platform. Empowered Email Marketing team to create revenue-generating workflows (abandoned cart emails, renewal campaigns, etc.). Nearly eliminated the need for engineering resources for email marketing efforts.
- Increased conversion and expanded the company’s market through internationalization efforts via country-based website customization, currency conversions, and supporting more shipping countries.
- Designed, implemented, and tested customer retention systems to graduate customers from one product line to another.
- Cut shipping costs and erroneous shipping address issues by using the SmartyStreets API to give more detailed shipping address error feedback to customers during checkout.


## Education
### Master of Science (M.S.) in Computer Science
California State University - East Bay

### BS in Chemical Biology
University of California, Berkeley

### Advanced Software Engineering Immersive
Hack Reactor


## Contact & Social
- LinkedIn: https://linkedin.com/in/eddieechou
- Website: http://www.github.com/eddiechou

---
Source: https://flows.cv/eddiec
JSON Resume: https://flows.cv/eddiec/resume.json
Last updated: 2026-04-01