[Stella Connect was acquired by Medallia in September 2020]
Stella Connect's first product design hire responsible for working across three product areas throughout the development cycle – from discovery to delivery.
– Designed and launched QA for CX product suite with 6+ features from the ground up
– Partnered with PM team to synthesize user and customer feedback on an ongoing basis
– Rapidly iterated to validate concepts and designs in order to inform product decisions
– Worked with development team to ensure a consistent user experience product-wide
[Job impacted due to 35% reduction in force in January 2019]
Led discovery and design to elevate the UX and UI of the leading peer-to-peer text messaging platform. Collaborated with the product management and data analytics teams to successfully launch data-driven features.
