# Edgar Diaz-Gutierrez > Software Engineer and ServiceNow System Administrator Location: New York, New York, United States Profile: https://flows.cv/edgardiazgutierrez Technologies: - React - React-Native - Typescript - Express - Node - TypeORM - JavaScript - PostgreSQL - MySQL - Python - OOP - Spring Boot - Flask - Django - HTML - CSS - DOM Manipulation - Wireshark - Snort - nmap - msfvenom - Google Apps Script - RTK Query - Kali Linux - Terminal Proficiency I have been working in the tech industry since 2020. Graduated top of my class. Landed a job right away and have continued to expand my knowledge from Programming and Web Dev to Cybersecurity. ## Work Experience ### Software Engineer II (Full-Stack) @ Valcom Inc Jan 2024 – Present | Remote Architected emergency command-and-control web application for schools & hospitals using TypeScript, Node.js, Express, and React Built and optimized React components with lazy loading and code splitting, improving UI performance by 40% and reducing bundle size by 30% Designed RESTful API endpoints with Express and PostgreSQL; implemented data validation, authentication, and role-based authorization Collaborated with UX designers and DevOps to integrate new features under bi-weekly Agile sprints, delivering 15+ feature releases on schedule ### Software Engineer I (Full-Stack) @ Valcom Inc Jan 2022 – Jan 2024 | Remote Development tools include JavaScript, Typescript, RTK Query, React, Node, Express, PostgreSQL, MVC Org Job duties include: Using problem solving skills, RESTful APIs, web services, and more to write clean, efficient, scalable, and maintainable code. Performing unit testing and debugging to ensure software functionality and performance. Participating in code reviews to ensure code quality and uphold coding standards. Troubleshooting issues and providing timely solutions. Working on Web Applications, mobile apps, remote servers, and cloud computing. ### Cyber Security Instructor @ Coding Dojo Jan 2022 – Jan 2024 Tech tools for Cybersecurity include Kali Linux OS, Wireshark, Terminal proficiency, SIEM, Snort, msfvenom, packet sniffers, CLI knowledge Job duties for Cybersecurity include: Communicating complex cybersecurity terms and concepts and translating them into terms non-tech people can understand, Being knowledgeable in basic Cybersecurity swaths of knowledge like: Software Development Life Cycle (SDLC), how Routers, Switches, and networks come together. Detailed explanations on the OSI Model (Open Systems Intercommunication Model) - which details how a Request and Response cycle is used from browser to client in order to communicate across large distances. Being knowledgeable with Routing, ARP (Address Resolution Protocol), DHCP (Dynamic Host Configuration Protocol), NAT (Network Address Translation), and all their associated Vulnerabilities, ### Software Programming Instructor @ Coding Dojo Jan 2021 – Jan 2022 | Online Tech tools for Web Dev include Python, Django, Flask, MySQL, Java, Spring Boot, SQLite, JavaScript, jQuery, DOM manipulation, HTML, CSS Job duties for Programming include: Communicating complex technical terms and concepts and translating them into terms non-tech people can understand, Being able to build full stack applications from the ground up using a multitude of programming languages. Being an expert in MySQL Queries, Python and Java syntax, and being able to pick up new technology quickly and with expertise, ### Associate Instructor @ Coding Dojo Jan 2021 – Jan 2021 Trial position where I was assisting in teaching, taking a leadership role with students, and learning the ins and outs of the Instruction position. ### Teaching Assistant @ Coding Dojo Jan 2020 – Jan 2021 -Master and Assist to teach complex and basic concepts of programming to students whose experience may range from no experience to working professionals. -Communicate effectively on technical work to people who may not know technical language. ### Team Manager @ ScoreShuttle Jan 2018 – Jan 2019 Organize the flow of data from organization to consumer. Be able to create flows of data that achieve the goal of the company, whether collecting information, data, otherwise. Help create customer-specific processes to improve the customer experience and bring great customer service. ### Senior Student Loan Debt Success Coordinator at DocuPop​ @ DOCUPOP Jan 2017 – Jan 2018 | Greater San Diego Area Learn the extensive systems set up by the government to understand and apply loan forgiveness to customers. Be able to navigate said systems through software and paperwork. Be able to break down the processes and explain them effectively to customers with no experience or knowledge of technical jargon, and leave them with a better understanding of their situation and standing. ### Sales Operations @ Hibrid Jan 2016 – Jan 2017 | Mira Mesa, CA Interact with multiple sales representatives through the sale process, creating proposals on the spot using Aurora or BrightPath in a high pressure situation. Being very aware of every detail, as the smallest mistake can cost thousands. Preparing and handling documents, docusigns, and certifying all correct data being present for Solar Project Proposal. -Interact with sales reps through the entire sale process -Design initial proposed layout of solar panel systems in Aurora or Brightpath -Prepare and handle docusigns for specific solar projects -Coordinate site survey schedules for sales representatives and customers -Obtain and organize initial data for accurate account management in our sales force database -Ensure that all accounts are updated with the latest information -Bilingual (Spanish and English) -Proficiency with both apple and PC operating systems -Ability to interact positively and effectively with other team members -Proficiency in a multitude of computer software (examples: word, excel, photoshop, and illustrator) including the ability to obtain basic understanding of new software. -Ability to maintain organization, and resourcefulness under face-paced and shifting circumstances -Proficiency in written and spoken language for communication through verbal or written situations ## Education ### Bachelor's degree in Theatre/Theater San Diego State University ### Python Black Belt in Computer Software Engineering Coding Dojo ### Java Black Belt Coding Dojo ### Bachelor of Arts (B.A.) in Theatre/Theater San Diego State University ## Contact & Social - LinkedIn: https://linkedin.com/in/edgar-dzgz - Website: https://edgar.technology/ --- Source: https://flows.cv/edgardiazgutierrez JSON Resume: https://flows.cv/edgardiazgutierrez/resume.json Last updated: 2026-04-05