Building an admin panel on React from an HTML template that allows the business manager to oversee, filter, modify, delete, and create new items, services, employee data, and overall statistics.

Developing a web interface for customers to check-in and select the services they would like, automatically creating an appointment, deducting the used items from the database, and calculating the final cost.

Refactored automatic reordering software to reorder meals which would better fit each customer’s diet as the subscription was renewed.

Developed a set of new features including creating new meal plans from an admin panel, pausing an ongoing subscription, export a CSV file from an admin panel with all orders and total meal quantities to be prepared for a given week.

Debugged original checkout controller to fix bugs which caused the system to charge inaccurate amounts

Investigated, documented, and reported device model performance issues on JIRA to aid diagnosis and resolution of the problem.

Wrote Knowledge Base articles to communicate troubleshooting steps to customers and co-workers.

Provided technical support to customers to ensure a smooth user experience with the Sense energy monitor.