Utilized direct feedback from doctors to iterate and optimize the user experience on the EHR platform.

Implemented user-friendly updates to the patient portal, enhancing intuitive navigation and efficient user flows.

Balanced design responsibilities for both B2B and B2C experiences, catering to the needs of clinics and individual patients.

Maintained compliance with government health regulations to ensure a consistently up-to-date and compliant user experience.

Played a crucial role in accelerating stalled projects and leading client work across sister offices in Las Vegas and LA.

Drove design innovation in emerging technologies, including chatbots, early-stage AI, and AR mobile social experiences.

Excelled in creating 0-1 products from concept to pitch-ready prototypes, aiding startups in securing venture capital.

Delivered high-impact design solutions for a diverse client base, including high-profile names like McKinsey and Landor.

Achieved a 63% increase in job clicks, the primary KPI, through iterative design and extensive user testing.

Took on the role of user researcher in the absence of a dedicated team, personally conducting all user testing initiatives.

Collaborated closely with engineering partners to implement A/B testing, further optimizing the job search experience.

Managed end-to-end design processes, from initial concept through to successful implementation, balancing both user needs and business goals.

Spearheaded design sprints to uncover innovative ideas, focusing on opportunities for product expansion and user engagement.

Played a pivotal role in the hands-on development and refinement of new mobile features.

Collaborated with cross-functional teams to manage A/B testing from concept to completion, leveraging data-driven insights to improve user experience.