Designed and implemented web applications that solved various complex technical problems:

Service for orchestrating AWS cloud infrastructure to streamline deploying services via Slack

Distributed system for CPE monitoring based on live analysis of Radius accounting packets

Full stack distributed NMS to help operators triage network issues via single pane of glass

Secure SSH access to services via tunnels and rbash to democratize debugging deploy issues

Regularly coordinated with various stakeholders across the organization to:

Discover pain points that I translated into tickets for our team’s backlog

Safely roll out changes to critical infrastructure relied on by hundreds of employees

Built distributed system to support customer service text chat with chatbot integrations

Led research and design of a Dialogflow integration for our chatbot services

Conducted a load test analysis on our services and determined scaling requirements

Collaborated 1-on-1 with writers of various disciplines and skill levels to guide them at any part of the writing process.