Enhanced Design System: Contributed to the expansion of Galileo’s design system to support faster iteration and visual consistency across emerging tools.

Led AI Agent Observability and Reliability design: Designed multiple interfaces for visualizing agent sessions and multi-agent traces (MAS), enabling users to identify bottlenecks, debug behavior, and improve system performance.

Designed Insight Engine for Agent Sessions/Traces: Created a system for surfacing actionable insights from AI conversations, helping users improve prompt strategies, detect errors, and optimize task success.

I returned at the request of the CEO to steer the vision of the company and improve the product

as it had accrued too much tech debt, lost its vision, and the team needed to be more efficient.

The goal was to set the company on a healthy path.

Optimized Product Development: Introduced new processes using Linear and other

tools to improve flexibility and accountability.

Led Design System Overhaul: Designed and implemented Heron, a new design

system, converting the entire app in six months. Used a card-tagging system and dark

mode for tracking untouched elements, improving app performance by 75%.

Redesigned Automations Visual Workflow Builder: Led a three-month rebuild,

doubling usage invocations within a month. Improved usability and accessibility, driving a

200% increase in usage.

Built Debugger for Automations Visual Workflow Builder: Designed a debugging

tool to help users test workflows before production. Integrated with a planned logging

experience.

Designed Billing & Pricing: Created a new billing dashboard and collaborated closely

on pricing strategy.

Led Website Rebrand: Designed, coded, and produced all content and assets for the

rebranded website in four weeks, including login pages.

Developed Analytics Dashboards: Designed analytics for all assets, including

templates and automations.

Designed AI-Powered Template Designer: Built a no-code template designer enabling

users to create content with schema and variables, integrating AI for enhanced flexibility

and automation.

Redesigned Developer Docs with AI Integration: Overhauled Courier’s developer

documentation, incorporating AI to streamline search, improve discoverability, and

provide contextual code suggestions.

Joined Meta to design at scale, working with massive data and a global user base. Collaborated

across Meta’s family of apps: Messenger, Facebook, Instagram, and WhatsApp. All while

navigating cross-functional partnerships with security, accessibility, and other key teams.

Designed for Scale: Joined to work with massive, scalable data and a global user base,

collaborating across multiple teams, including security, accessibility, Messenger,

Facebook, Instagram, and WhatsApp.

Led Cross-Functional Initiatives: Spearheaded design efforts for video and audio

calling in Messenger and Instagram, optimizing in-call experiences and streamlining

group interactions for billions of users.

Enhanced Accessibility: Designed and launched Color Vision Deficiency (CVD) mode

for Messenger, leading to a patented innovation and laying the foundation for broader

accessibility improvements across Meta’s apps.

Improved Design Systems & Mentorship: Mentored junior designers in Figma and

Meta’s design systems (MDS, FDS, IGDS), refining components for better scalability and

flexibility.

Courier is a notification infrastructure platform, born from our frustration of rebuilding the same

systems at every company we worked at.

Built No-Code Notification Designer: Led the design and development of a tool that

allows users to create and route notifications across email, SMS, inbox, and push.

Cross-Functionally: Worked closely with engineering, providing visuals, prototypes,

and assets to streamline development in a fast-moving startup environment.

Designed Company Branding: Created Courier’s brand logo and visual identity.

Drove Early Growth & Fundraising: Played a key role in YC19, helped secure early

customers by engaging with their engineering teams, and contributed to raising over $12

million.

Pioneered Notification Infrastructure: Established a new category by creating a

dedicated platform for notification infrastructure, filling a gap that previously required

custom in-house solutions.