# Eeshita G.

> Cisco Validated Designs | Product Content Strategy at Cisco

Location: San Jose, California, United States
Profile: https://flows.cv/eeshita

As Senior Director at Cisco, I lead Cisco Validated Designs (CVD) and product content strategy, with a focus on shaping world-class product experiences across Cisco’s portfolio. Cisco Validated is the industry’s benchmark for design and deployment excellence, delivering trusted guidance for IT architects, design and deployment engineers, and operators responsible for securing and managing critical infrastructure. By equipping the broader engineering community with proven, tested solutions, Cisco helps organizations achieve their business outcomes with greater speed and confidence.

With more than 20 years of experience in content creation, management, and strategy, I bring a strong focus on leveraging AI-powered systems to drive scalability, consistency, and innovation across all aspects of digital content operations. My work centers on building frameworks—metadata models, taxonomies, and search optimizations—that make technical content more accessible, discoverable, and actionable. This not only elevates usability but also enables customers and partners to extract maximum value from Cisco’s solutions.

I collaborate closely with cross-functional teams to align on customer experience, compliance, and adoption priorities. Through data-driven decision making and a commitment to operational excellence, I advance digital content strategies that empower products, solutions, and businesses to thrive. My passion lies in connecting technology with impactful storytelling, ensuring that content is not just an output, but a driver of customer success and business transformation.

## Work Experience
### Senior Director - Cisco Validated Designs (CVD) and product content strategy @ Cisco
Jan 2024 – Present | San Jose, California, United States

### Director Content Design and Strategy @ Cisco
Jan 2019 – Jan 2024
Lead end user content experience and deliverables for Cisco Datacenter product portfolio including ACI, DC Switching, and Network Assurance. Work with cross-functional product teams to address customer experience and product compliance requirements.

### Senior Manager, Technical Communications @ Cisco
Jan 2005 – Jan 2019 | San Francisco Bay Area
Define content strategy (marketing, pre- and post-sales content) - content creation and delivery mechanisms for B2B, based on datacenter audience profiles, API documentation. Information Strategy and Architecture - define content governance and guidelines, program manage deployment of authoring and publishing system for 400+ writing community. Consulting with partnering IT and Support team to educate on content creation and maintenance processes.
Participate in marketing campaigns and comms strategy in partnership with product marketing and brand management. Enable product promotion via social media and other traditional channels. Create services offerings for existing and prospective customers. Collect analytics for lead generation initiatives and avenues to showcase product portfolio.

### Advisor @ AdvisoryCloud
Jan 2021 – Present

### Chair - IEEE Inclusive and Bias-free language (Candidate Terms and Language) @ IEEE Standards Association
Jan 2022 – Jan 2023
Leading the IEEE PAR 3400 Candidate Terms and Language for inclusive and bias-free language sub group.

### Instructor - Content Management, Structured Authoring @ SJSU Professional Development Center
Jan 2002 – Jan 2007
Instructor in the Advanced Technical Writing Certificate at San Jose State University. I teach classes in Structured Authoring and Content Management, and Resumes and Professional Portfolio. Classes are for a total of 15 instructional hours, and are given each semester. I am also an active member of the Industry Council and Advisory Board of Instructors for developing relevant new courses.

### Senior Technical Writer @ Symantec (VERITAS)
Jan 2002 – Jan 2005
Enterprise Content Management, Information Development,

### Senior Technical Writer @ Netreon
Jan 2001 – Jan 2002


## Education
### Certificate in Product Management
Cornell University

### Certificate in Tech Comm in Technical Writing
San José State University

### AI-Driven Leadership Strategies for the Future in Artificial Intelligence
Stanford University


## Contact & Social
- LinkedIn: https://linkedin.com/in/eeshitagrover

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Source: https://flows.cv/eeshita
JSON Resume: https://flows.cv/eeshita/resume.json
Last updated: 2026-04-13