# Efrain Ferrer

> Sr. User Experience Designer

Location: Walnut Creek, California, United States
Profile: https://flows.cv/efrainferrer

I am a Product Designer that applies Design Thinking methods to building product experiences for both mobile and web. I bring more than ten years of hands-on design skills.  As a generalist designer, I successfully collaborate with cross-functional teams and lead the user experience process from end-to-end. I approach every usability challenge with passion, an open mind, and deep empathy for the customers and business.  

Proficiencies: user experience, visual design, mobile app design, Design Sprints, low/hi-fi prototyping, interface design, user testing, agile/iterative process (Lean UX), qualitative research, brainstorming facilitation, design strategy, information architecture, responsive design, wireframing, proof of concept, client consulting, photo retouching, illustration.

Language ability: English and Spanish.

## Work Experience
### Sr. User Experience Designer @ MetLife
Jan 2023 – Jan 2025 | Cleveland, Ohio, United States

### Sr. Product Designer @ Humu
Jan 2022 – Jan 2022 | San Francisco Bay Area

### Sr. User Experience Designer @ Sam's Club
Jan 2019 – Jan 2022 | San Francisco Bay Area

### Sr. User Experience Designer @ Xoom Corporation, A PayPal Service
Jan 2015 – Jan 2019

### Visual Designer (UX Design) @ Xoom Corporation, A PayPal Service
Jan 2011 – Jan 2019 | San Francisco Bay Area

### Senior Designer @ Blast Radius
Jan 2010 – Jan 2011
Blast Radius:
As a Senior Designer I was tasked with the design and conceptualization of interactive projects for Fortune 500 clients. Some of the clients included Yahoo, Sports Authority, BMW, Starbucks, Microsoft and others. My responsibilities included the following but weren't limited to: presenting to clients, establishing the look and feel, interface design, static/flash banner design, etc.

I collaborated closely with Creative Directors, Copywriters and UX designers in taking designs from concept to completion. 

During my time at BR I worked on a wide variety of interactive projects. Examples of them were ecommerce sites, Facebook games, flash banners, portals, internal corporate site pages, iPad applications etc.

### Art Director @ SapientNitro
Jan 2007 – Jan 2008
As an Art Director and member of the Sapient marketing team I focused on the evolution and structuring of the Sapient brand. I worked on the creation of ideas and execution of deliverables for the Sapient Interactive division and the Sapient Consultancy division. Examples of these works are micro-sites, ads, email campaigns, banners, white papers and presentations. Furthermore, I joined with other teams in a creative pitch to acquire the Kaplan University account. This involved the development of a high-level brand positioning idea and a site redesign. I was also an active participant in the Citigroup team that developed online banners, splash pages and direct email campaigns.

### Senior Graphic Designer @ HCA
Jan 2005 – Jan 2006 | Miami
As a Senior Graphic Designer I lead the ideation and execution of every print and web design project.  During my tenure, I established effective communication with the marketing team to coordinate every design initiative. Examples of work include: promotional print banners, print ads, online banners, live webcasts, brochures, posters, presentations, and much more. I initiated relationships with outside vendors, photographers and other departments to ensure consistent quality and brand integrity.

### Web Designer @ Digitas
Jan 2004 – Jan 2005
As a Web Designer I was tasked with producing deliverables for the Femsa and Terra Networks accounts. I helped in the ideation of designs, created mockups, iconography as well as other assets to support the creation of the e-commerce sites and portals we worked on. During this time I had the privilege to work on one of the first online supermarkets created for Mexico called Quemefalta.com.


## Education
### Bachelor of Fine Arts (BFA) in Visual Communication
School of the Art Institute of Chicago


## Contact & Social
- LinkedIn: https://linkedin.com/in/efrainferrer

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Source: https://flows.cv/efrainferrer
JSON Resume: https://flows.cv/efrainferrer/resume.json
Last updated: 2026-04-13