# Ehab Bandar

> Strategic Product Leader for experience- and design-led orgs like Airbnb, Charles Schwab, Intuit, Wells Fargo, and BNP Paribas | Driving Innovation Through AI, Service Design & Creative Collaboration

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/ehabbandar

Ehab has been building and designing software and digital products for nearly two decades, leading design and multi-disciplinary teams in fintech, travel, and experience-led organizations.

Ehab also started and writes "The Experience Architect" Substack (8500+ subscribers) and mentors founders and designers at Plug and Play, SCORE and ADPList.

Clients:
Airbnb
Avetta
Bank of the West
Charles Schwab
Finalytics.AI
Fiserv
Intuit
Wells Fargo
+ more

## Work Experience
### Digital Product Manager / Owner, Wealth Management Platform @ Charles Schwab
Jan 2025 – Present

### Head of Design, Digital Channels @ Charles Schwab
Jan 2021 – Jan 2024 | Austin, Texas Metropolitan Area
•​​ Led product discovery and design for a major client-servicing tool with Salesforce integration, resulting in improved user experience and increased productivity.
•​​ Launched a new future state experience, driving adoption and positive user feedback.
•​​ Partnered with research to identify UX strategy and prioritize improvement opportunities.
•​​ Collaborated with architecture and developers on 3rd party platforms: Salesforce, Docusign.

### Service Design @ Airbnb
Jan 2023 – Jan 2023 | San Francisco Bay Area
•​​ Identified service design opportunities and developed an AI-driven model to enhance the guest & host support experience.
•​​ Led visualization and ideation strategies for product capabilities, focusing on key value propositions.
•​​ Interviewed key stakeholders to gather feedback and ensure alignment with business goals.

### Design Lead @ Avetta
Jan 2021 – Jan 2021

### Design Team Lead @ Wells Fargo
Jan 2016 – Jan 2019 | San Francisco Bay Area
Led the CX and product strategy for branch-focused applications and innovation initiatives (branch of the future). Led global CX effort to deliver world-class customer service for estate care.

### Head of Design, Online Banking @ Bank of the West
Jan 2014 – Jan 2016 | San Francisco Bay Area
Led the experience strategy and design to upgrade and redesign the online banking web application for Bank of the West. Included major technical upgrades and revamped end-to-end experience.

### Account Director @ Molecular
Jan 2008 – Jan 2009 | San Francisco Bay Area


## Education
### Bachelor's degree in Political Science
Boston College
Jan 1991 – Jan 1993

### Master's Degree in City/Urban, Community and Regional Planning
California Polytechnic State University-San Luis Obispo
Jan 1994 – Jan 1996

### Master's degree in City and Regional Planning
California Polytechnic State University-San Luis Obispo
Jan 1994 – Jan 1996


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/ehabbandar
- Website: http://www.ehabbandar.com

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Source: https://flows.cv/ehabbandar
JSON Resume: https://flows.cv/ehabbandar/resume.json
Last updated: 2026-04-07