# Eileen O'Brien

> Design Research

Location: San Francisco, California, United States
Profile: https://flows.cv/eileenobrien

My goal is to make the complex simple and to bring the voice of the user into the design and development of products. 

Specialties include Strategic/Foundational Research, Ethnography, Participatory Design Workshops, Usability Testing (RITE/iterative and Summative), Concept Validation, and Survey Design.

## Work Experience
### Sr Experience Design Research Lead @ Travelers
Jan 2025 – Present | San Francisco Bay Area

### Experience Design Research Lead @ Travelers
Jan 2023 – Jan 2025

### Lead UX Researcher @ SmartRecruiters
Jan 2022 – Jan 2022 | Remote

### Sr. Staff UX Researcher @ Illumina
Jan 2021 – Jan 2022

### Specialist UX Researcher @ Ellie Mae
Jan 2017 – Jan 2021 | San Francisco Bay Area

### UX Research Lead @ Lyft
Jan 2017 – Jan 2017 | San Francisco Bay Area

### Sr. UX Researcher @ Ultimate Software
Jan 2013 – Jan 2016

### Lead User Researcher @ Salesforce
Jan 2008 – Jan 2013 | San Francisco

### Senior Usability Engineer @ Oracle
Jan 2005 – Jan 2008 | Redwood Shores, CA


## Education
### M.A. in Learning, Design & Technology
Stanford University

### B.A. in Political Science - International Relations
UC Santa Barbara


## Contact & Social
- LinkedIn: https://linkedin.com/in/eileen-o-brien-9234761

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Source: https://flows.cv/eileenobrien
JSON Resume: https://flows.cv/eileenobrien/resume.json
Last updated: 2026-03-30