# Eippsita Mahato > Product Designer @ Salesforce | Ex Honeywell, UNDP | Master of Design Location: San Francisco Bay Area, United States Profile: https://flows.cv/eippsita As a Product Designer at Salesforce with over three years in the design industry, I specialize in creating innovative user experiences by integrating Generative AI and conducting thorough usability testing. My current focus is on enhancing Salesforce Scheduler with AI-driven functionalities like chat-based appointment scheduling and personalized recommendations, while simplifying complex setup processes to improve usability. My contributions include building a scheduling experience for the Paris Olympics 2024, ensuring it meets high standards of reliability and efficiency. Previously, I developed scalable systems for virtual and in-person appointments, delivering impactful features like Lobby Management for industries such as banking, healthcare, and education. I prioritize user-centered design by conducting regular validation sessions with customers and stakeholders, ensuring each solution aligns with organizational goals and user needs. Dedicated to advancing intuitive design, I consistently leverage technology and collaboration to deliver transformative outcomes. ## Work Experience ### Product Designer @ Salesforce Jan 2023 – Jan 2025 Working on enhancing the Salesforce Scheduler experiences by integrating Generative AI to provide advanced functionalities, such as summarization, personalized recommendations, and simplified chat-based appointment scheduling. Efforts are focused on streamlining setup processes to improve user experience, making it easier for users to configure and navigate Scheduler's features. Also, created a robust scheduling experience for the Paris Olympics 2024. ### Associate UX Designer @ Salesforce Jan 2021 – Jan 2023 Developed world-class systems for managing virtual and in-person appointments for leading Banks, Healthcare Systems, Universities, and multiple other business entities. Sucessfully delivered features like Lobby Management to efficiently manage the customers who visit business locations without prior appointments and flows to support 1:1, 1: many and many : many appointments. Conducted regular validation sessions with customers and SMEs to gather feedback and insights, ensuring an optimized and tailored user experience. ### UX Design Intern @ UNDP Jan 2021 – Jan 2021 | New York, United States Developed visual materials and graphics to evaluate the influence of COVID-19-related delays on attaining country-specific Sustainable Development Goals (SDGs) and thoroughly reviewed the existing assets and web presence to ensure a unified visual identity and enhance the overall user experience. To ensure ongoing consistency in the future content, took the initiative to establish well-defined guidelines and best practices governing the design and user interface efforts. ### UX Design Intern @ Honeywell Jan 2021 – Jan 2021 | Bengaluru, Karnataka, India Project Domain- Building Management and Sustainability (BMAS) The project is to understand the acceptance rate of new interaction modalities (voice, AR/VR, etc) among Honeywell Building Technology (HBT) users in India and, create a prototype that incorporates these technologies, based on user insights. ### Investment Banker/ Manager @ HDFC Bank Limited Jan 2012 – Jan 2016 | Rourkela ### Assistant Manager @ ICICI Bank Jan 2011 – Jan 2012 | Ranchi Area, India ## Education ### Master of Design in Experience Design National Institute of Design Jan 2018 – Jan 2021 ### Master of Business Administration - MBA in Marketing Management and Technology Management KIIT School of Management Jan 2009 – Jan 2011 ### B.Sc Biotechnology in Biotechnology Jamshedpur Women’s College Jan 2006 – Jan 2009 ## Contact & Social - LinkedIn: https://linkedin.com/in/eippsitamahato - Portfolio: https://eippsitam.myportfolio.com/ --- Source: https://flows.cv/eippsita JSON Resume: https://flows.cv/eippsita/resume.json Last updated: 2026-03-30