Designed end-to-end user experience to download electronic diploma (CeDiploma) on the student portal using SSO (Single Sign On). Conducted usability testing and iterated design based on insights gained from students’ feedback.
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Collaborated with Office of the Registrar, Student Affairs, PR as part of UC Berkeley’s SIS (Student Information Systems) department.
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Led student portal’s content strategy improvement by assessing the needs for student-facing guidance, defining UI locations for affordances, and refining workflow for Job Aid maintenance.
Redesigned CC Search to make the search process friendlier for users who are unfamiliar with licenses and attribution by creating intuitive filters and noticeable attribution reminders.
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Prototyped UI design for Textbook Search to add search capabilities for openly licensed textbooks to current website using Sketch.