# Elaine L.

> Product Design Lead - GenAI, Data Science, Ethical AI

Location: San Francisco, California, United States
Profile: https://flows.cv/elainel

Current interests: Ethics in training AI and designing for AI and humans to work together.

Spoke about designing for AI and conversational design at/on:
• The Future is Spoken podcast (2021)
• The Future of Chatbots and Voice Assistants (2020)
• SIGNAL 2019: Conversation design that increase engagement and building an AI bot with Autopilot (Workshop)
• Voice Summit 2019: Building Trust Through Dialogue (Workshop)
• VUX podcast: Twilio Autopilot and building trust through dialogue design with Elaine Lee
• Business of Bots 2019: Best Practices in Conversation Design panel
• SuperBot 2018 Conference: The Future of Voice panel
• Talk UX Conference
• Conversational Interfaces: Connecting with Customers (Dashbot)
• Global Mind-AI Web Series
• SVAI (Silicon Valley Artificial Intelligence)

The Future is Fluid.

Mentoring on ADPList https://adplist.org/mentors/elaine-lee

## Work Experience
### Product Design Lead @ Scale AI
Jan 2025 – Present | San Francisco, California, United States
GenAI

### Senior Principal Product Designer @ Domino Data Lab
Jan 2023 – Jan 2025 | San Francisco, California, United States
Built experimentation and training features, workflow automation features, and responsible AI tools at Domino, an AI platform for enterprises.

### Principal Product Designer @ Domino Data Lab
Jan 2021 – Jan 2023 | San Francisco, California, United States

### Principal Product Designer - AI & ML @ Twilio Inc.
Jan 2018 – Jan 2021 | San Francisco Bay Area
Design lead for AI and ML platform.

Interviewed on The Future is Spoken podcast (2021)
Featured on The Future of Chatbots and Voice Assistants (2020)
Interviewed on VUX podcast 2019: Building Trust Through Dialogue
Spoke at SIGNAL 2019: Convo design that increases engagement
Spoke at Voice Summit 2019: Building Trust Through Dialogue
Spoke at Business of Bots 2019: Best Practices in Conversation Design panel

### Senior Product Designer (Lead) - AI Assistant @ eBay
Jan 2016 – Jan 2018 | San Francisco Bay Area
Led end-to-end design for multi-surface, AI-powered shopping assistants (bots):
- Launched eBay in Google Assistant for the US and Australia market, accessible via Google Home
- Launched eBay ShopBot in FB Messenger with chat and visual search abilities
- Co-invented patent pending user focused feature.

Spoke about designing for AI and conversational design at:
- SuperBot 2018 Conference: The Future of Voice panel
- Talk UX Conference
- Conversational Interfaces: Connecting with Customers (Dashbot)
- Global Mind-AI Web Series
- SVAI (Silicon Valley Artificial Intelligence)

eWIT SF committee (eBay Women in Tech)
- Empowering women in eBay
- Hosting speaker series
- Coordinating career coaching

### Lead Product Designer @ Assembly Made
Jan 2015 – Jan 2015 | San Francisco Bay Area
Led product design for Assembly Made, a startup that created Large (Slack bot) and Assembly (platform for building digital products together).

Product: Large (www.hirelarge.com)
Founding team member creating an office assistant Slack bot named Large.
Designing for bots and humans: https://medium.com/designing-for-bots-and-humans

Product: Assembly
Designed for a platform that brought designers, engineers, product managers, and whoever together to build digital products.

### Digital Product Designer @ General Assembly
Jan 2014 – Jan 2015 | Greater New York City Area
Led product design for General Assembly's responsive e-commerce site and internal tools, with an emphasis on conversion and strategy.

Focused on user experience, user interface, interaction and visual design, and dabbled in HTML and CSS.

### Visual Design Lead @ Spafinder
Jan 2013 – Jan 2014 | Greater New York City Area
Increased revenue and bookings by redesigning spafinder.com into a responsive marketplace product.

Designed Spafinder's new product Last Minute, which received InStyle's #bestofdigi award.

Focused on user interface design, art direction, usability testing, and design quality assurance.

### Manager, Art Director (Interactive) @ G2 Worldwide (now Geometry Global)
Jan 2009 – Jan 2013
Covergirl, Fishful Thinking (Pepperidge Farm), Pepperidge Farm, M&M'S, Smucker's, Campbell's Soup, New Business

### Freelance Interactive Art Director @ Euro RSCG (now Havas)
Jan 2008 – Jan 2008 | Greater New York City Area
Dos Equis, Charles Schwab, Ritz Crackers, Volvo, Frank's Red Hot, Sanofi Aventis

Intern to Freelance

### Art Director Intern @ JWT
Jan 2007 – Jan 2007
AAAA Multicultural Advertising Internship Program
Norfolk Southern, SCANA Energy, US Virgin Islands, JWT Atlanta, New Business

Featured work on AdForum.com and Adsoftheworld.com.


## Education
### MA in Advertising (Art Direction)
The University of Texas at Austin

### BA in Psychology & Social Behavior, Minors: Management, Digital Arts
UC Irvine

### Front-end Web Development
General Assembly

### Product Management
General Assembly


## Contact & Social
- LinkedIn: https://linkedin.com/in/elainelee
- Portfolio: https://medium.com/@elainelee
- Portfolio: https://adplist.org/mentors/elaine-lee

---
Source: https://flows.cv/elainel
JSON Resume: https://flows.cv/elainel/resume.json
Last updated: 2026-04-13